AppOps, Release Manager

3 weeks ago

Toronto, Canada Interac Corp. Full time

AppOps, Release Manager

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

We are looking for a Release Manager to oversee, automate and streamline the end-to-end release process for our application(s). This role involves coordinating with various teams to ensure seamless delivery of software updates and new releases, managing risks and ensuring compliance with quality standards, while codifying it. The ideal candidate should have a strong programming and release management background, excellent project management skills and a passion for optimizing operational processes within an Agile environment.

You’ll be responsible to:

Develop and maintain release schedules, ensuring alignment with business goals and project timelines

Coordinate with development, QA, and operations teams to ensure timely and smooth releases

Facilitate release readiness reviews, ensuring all stakeholders are informed and prepared for upcoming releases

Create and manage change tickets in accordance with change management procedures, ensuring all changes are documented, approved, and communicated to relevant stakeholders

Ensure all releases comply with regulatory requirements, security standards, and organizational policies

Serve as the primary point of contact for all release-related activities

Implement and refine release management processes, tools, and methodologies to enhance efficiency and reduce downtime

Work with relevant teams to enable monitoring and logging solutions to track the performance and reliability of releases, reporting on the release process, identifying areas for improvement and implementing solutions to drive efficiencies

Identify, document, and mitigate release-related risks and issues. Develop contingency plans to address potential problems and ensure minimal impact on operations

Codify and automate release process to reduce manual intervention

Implement Infrastructure as Code (IaC) practices using tools such as Terraform, Ansible, or CloudFormation

Automate repetitive tasks and processes to improve efficiency and reliability

Foster a collaborative environment, encouraging cross-functional teamwork and knowledge sharing across Agile teams

Instill end-to-end ownership of products, projects, features, modules, and services that you and the team deliver in all phases of the software development lifecycle

Communicate release plans, progress, and outcomes to stakeholders at various levels

Available to support 24/7


You bring:

5+ years of development experience

Must be eligible to work for Interac Corp. in Canada in a Full Time Capacity.

5+ years of professional experience in release management/similar role in software development environment

5+ years proficiency in using version control systems, such as Git, for managing codebases and collaboration

5+ years of experience with Agile development and Agile frameworks (JIRA, GitHub)

5+ years of experience in software lifecycle including release planning, time estimates, release processes, software testing, incident and issue management, monitoring & alerting and related

Proficiency with release management tools (e.g., Jenkins, Git, JIRA)

Experience with automation and scripting languages (e.g., Python, YAML)

Familiarity with Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible, CloudFormation)

Proficiency with Cloud technologies (Azure, AWS, GCP)

Excellent project management skills, including experience with project management software (e.g., MS Project, Trello, PowerBI)

Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines

Possess a strong understanding of software development methodologies, ISO 27001 and ITIL 4 best practices

Strong problem-solving skills and attention to detail

Demonstrated ability to manage stakeholders across multiple functions 

Experience from fintech or retail sector is a strong plus 

How we work
We know that exceptional people have great ideas and are passionate about their work.Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you

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