Security Guard
3 weeks ago
Security Guard - Mobile - Supervisor
Duties & Responsbilities:
- Ensuring their teams are briefed on updates for protocols and procedurues along with ensuring their daily duties are being carried out to the fullest extent
- Available to answer any of the guard's questions, provide coaching, and training new guards.
- Attending mandatory Supervisor Meetings
- Acting as a liaison between the guards and management by bringing any questions, concerns, or ideas forward to management
- Communication with the Field Managers effectively when needed
- Ensure incidents are taken care of in the appropriate manner and reports are being completed clearly and concisely.
- Auditing notebooks while maintaining their own accurately
- Auditing supplies for vechiles including, but not limted to the parking passes
- Ensuring the guards are following the lone worker checks in procedures and policies.
- Following all OH&S guidelines and making sure the team is aware of OH&S guidelines
- Following all reporting protocols put in place and ensuring team has knowledge of protocols
- Reviewing memos with team
- Conducting guards evaluations
- Providing an end of shift summary to the SPM from all guards
- Completing all levels of the outline Supervisor course
Required Skills & Qualifications:
- Must have an unrestricted Class 5 FULL Driver’s License
- 1 year of security experience needed
- Must provide a 3-year Drivers Abstract
- Strong knowledge of Edmonton and the surrounding areas
- Confidence in driving in a variety of road conditions
- Represent Paladin with a high level of professionalism and customer service skills, as well as effective communication skills in dealing with clients, emergency personnel, and the public
- Ability to multitask, work under pressure, and make sound decisions in emergency situations
- Ability to carry out written and verbal instructions including writing comprehensive reports
- Maintain patrol records
- Must be capable of handling confidential information with a high degree of discretion
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