Clinical SME

6 months ago

Ottawa, Canada Lumenix Full time

Job Description

The ideal candidate for this position is able to integrate clinical, research, and design-thinking/onsite training expertise in order to guide the deployment of Lumenix technology from making first contact with potential clients to delivering ongoing, customized training to existing clients.

The Clinical SME for Dev/BizDev plays a cross-functional role, acting as an Implementation Expert, a clinical advisor for the Application Team, and a Simulation/Research specialist for the Research Team.

As the Implementation Expert, the Clinical SME plays a critical role in ascertaining the needs of potential clients, and illustrates how to meet those needs by delivering onsite and remote demonstrations of the AIMS technology. Additionally, the Clinical SME develops and implements comprehensive educational training programs designed to educate hospital personnel and assist in the uptake and adoption of the AIMS technology by the hospital. The training programs should be tailored for specific audiences and will draw on the Clinical SME’s relevant clinical experience in order to anticipate their questions and concerns.

While performing in the function of Application Advisor, the Clinical SME serves as a liaison between potential and existing clients and the Development Team. In this role, the Clinical SME relays unmet client needs to the Development Team and advises on the desirability of new features and applications. Additionally, the Clinical SME acts as a resource to the Development Team by providing clinical input during the design, development, and testing phases of new features and applications.

In addition, the Clinical SME leverages his/her extensive Simulation experience to support the Lumenix Research Team by scripting testing scenarios, supporting test analysis, and advising appropriate test metrics. The Clinical SME also supports testing at client facilities, which may have unique research objectives.

Responsibilities

Meet with potential clients to learn about their unique clinical challenges and demonstrate the effectiveness of the AIMS system in providing a solution to those challenges Develop and deliver on-site and remote presentations to demonstrate AIMS capabilities to potential clients Develop and deliver customized, multi-track educational training programs in the form of written guides, instructor-led training, and PowerPoint presentations Advise features for new and existing applications that address clinical challenges and improve the provider/patient experience Guide development of applications by anticipating the needs and/or concerns of clinical staff Collaborate with the Lumenix Research Team to devise simulation-based test strategies

Qualifications

Masters degree in Education or Hospital Administration 5+ years clinical experience in nursing, bedside care, or other medical discipline Experience in patient advocacy 5+ years experience developing educational training programs Excellent knowledge of learning theories Demonstrated ability to manage multiple teams and programs Excellent written, verbal, and interpersonal skills Excellent knowledge of EMR tools

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