Veterinary Practice Manager
3 weeks ago
Veterinary Practice Manager
Toronto, ON
Secord Animal Hospital hasan excellent opportunity for an experienced veterinary client service professional to join our leadership team as our Hospital Manager .
In collaboration and with guidance from our field leadership, the Hospital Manager you will champion a variety of administrative duties related to the operations of our veterinary hospital. The successful candidate will be passionate about providing leadership and development for a multi-faceted team, who delivers a high level of veterinary services to our patients and pet owners.Some of the key attributes and responsibilities for this role include:
Customer service excellence, with prior personnel management experience (minimum 2-3 years of years)
Human Resource Management: fostering a supportive and collaborative work environment. Scheduling staff, document control, filing, various reporting, and coordinating office services (equipment/supplies/forms/procedures)
Team Leadership and Guidance: fostering people relationships, providing coaching opportunities, towards the goal of quality patient care and excellent client service
Communication excellence; working with your colleagues, pet parents, and community
Operational Management: contribute objectives and efficiencies for profitable hospital operations, streamlining processes, and optimizing workflow.
Oversee the hiring, reviewing, disciplining, and terminating of professional staff, under and with the approval of the Regional Management team.
Financial management; in collaboration with the medical leadership; including inventory management
Positively represent the hospital and VCA in the professional community and to the public.
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of you can thrive in
RRSP 5% Employer Group Match Program
Exceptional career development: there is room to grow here
Access to amazing mini-courses
Membership and dues
Wellness days, sick days, and vacation time
Employee assistance program
Continuing education benefits; paid to learn
Opportunities to give back to your community through VCA initiatives
E-tools to assist with meditation, better sleep, exercise, and focus
Virtual health care (telemedicine) offers quick access to quality care
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps
Learn more about us here:
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