Parts Counter Person

Found in: Talent CA C2 - 2 weeks ago

Brampton, Canada Toromont Cat Full time

Toromont Power Systems is looking for a Parts Counter Person to join our team The Parts Counter Person plays a vital role in customer service at our Branch as the key customer contact for advising and distributing parts and consistently providing superior service.

As a Parts Counter Person, YOU will experience:

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority; Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success Competitive total rewards including: wages, benefits, and premiums (as eligible) An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives Enhance our customer's experience and commitment to brand loyalty by providing product expertise, relevant parts recommendations and regular communication of current and upcoming parts promotions Manage parts inquiries and correspondence effectively over the parts counter, through email and by phone in a timely and courteous manner Manage the daily functions of the parts operation, including sourcing, procuring and ordering parts, following up on backorders and credits, conducting inventory counts, processing cores and warranties as well as building hydraulic hoses for both internal and external customers Provide on call service as required, at times on weekends and evenings

Must-haves for this role:

Minimum post-secondary education 3+ years of experience in a parts service role

About Toromont Cat Power Systems

Toromont Cat Power Systems is an industry leader in the supply and integration of backup and prime power generation systems, rental generators, marine engines and industrial engines through customized engineering and packaging. A division of Toromont Industries. The Power Systems division is dedicated to supporting our customers when it comes to power generation, power quality, marine engines, industrial engines, rental power, pumps and temperature control.

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