Current jobs related to CAN - Service Technician 2 - Ottawa - Burroughs, Inc

  • Can - Service Technician 2

    4 months ago

    Ottawa, Canada Burroughs, Inc. Full time

    **Description** Job Summary: - The Field Service Technician installs, maintains and services company and/or multi-vendor equipment at customer locations in response to assigned service calls within established service level agreement timeframes. - Demonstrates intermediate customer service communications skills to maintain positive customer relations...

  • Motorcycle Service Technician

    4 months ago

    Ottawa, Canada Motorrad Dealer Technician Opportunities Full time

    Company Description Ottawa Goodtime Center is a top quality Motorrad Dealership is growing and looking for talented and motivated Motorcycle Service Technicians, from Entry Level to Experienced to work with. Motorrad Service Technicians are passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about...

  • Field Service Technician 2

    4 months ago

    Ottawa, Canada Burroughs, Inc. Full time

    **Description** **Job Summary**: - The Field Service Technician installs, maintains and services company and/or multi-vendor equipment at customer locations in response to assigned service calls within established service level agreement timeframes. - Demonstrates intermediate customer service communications skills to maintain positive customer relations...

  • Service Professional Technician

    4 weeks ago

    Ottawa, Canada Wheelchair Transport Service, Inc. Full time

    If you’re an experienced HVAC Service Technician and one of your favorite parts is seeing a satisfied customer, we have an immediate opening for an HVAC Technician.This is a customer-facing, residential service role where you’ll meet the customer in their home, complete the necessary repairs or maintenance, and talk with them about recommended solutions....

  • Community Service Technician

    4 weeks ago

    Ottawa, Canada Wheelchair Transport Service, Inc. Full time

    p>If you’re an experienced HVAC Service Technician and one of your favorite parts is seeing a satisfied customer, we have an immediate opening for an HVAC Technician.This is a customer-facing, residential service role where you’ll meet the customer in their home, complete the necessary repairs or maintenance, and talk with them about recommended...

  • Level 2 Fire Technician

    4 months ago

    Ottawa, Canada Chubb Fire & Security Canada Corporation Full time

    _**The Chubb Fire & Security Difference...**_ - Service Excellence_ - Technology leadership_ - Focus on Quality_ - National Coverage_ - Single Point of Contact_ - A Name You Can Trust_ Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced...

  • Level 2 Fire Technician

    3 months ago

    Ottawa, Canada Chubb Full time

    **Company Description** **_ The Chubb Fire & Security Difference..._** - Service Excellence_ - Technology leadership_ - Focus on Quality_ - National Coverage_ - Single Point of Contact_ - A Name You Can Trust_ Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences....

  • Level 2 Fire Technician

    4 weeks ago

    Ottawa, Canada Chubb Fire & Security Canada Corporation Full time

    _**The Chubb Fire & Security Difference...**_ - Service Excellence_ - Technology leadership_ - Focus on Quality_ - National Coverage_ - Single Point of Contact_ - A Name You Can Trust_ Chubb Fire & Security provides an unparalleled portfolio of security and life safety solutions to Canadian institutions, businesses and residences. We deliver advanced...

  • Service Technician

    1 day ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial kitchen equipment, including coffee machines, toasters, slicers, ranges, fryers, steamers, and combi-ovens.Key ResponsibilitiesServicing commercial kitchen equipment to ensure...

  • Service Technician

    1 day ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial kitchen equipment, including coffee machines, toasters, slicers, ranges, fryers, steamers, and combi-ovens.Key ResponsibilitiesServicing commercial kitchen equipment to ensure...

  • Service Technician

    2 weeks ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial cooking equipment, commercial gas, steam, and electric food equipment.Key ResponsibilitiesServicing commercial cooking equipment, including coffee machines, toasters, slicers,...

  • Service Technician

    2 weeks ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    About the RoleWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial cooking equipment, commercial gas, steam, and electric food equipment.Key ResponsibilitiesServicing commercial cooking equipment, including coffee machines, toasters, slicers,...

  • Field Service Technician – Team Lead

    4 days ago

    Ottawa, Canada SERVICE HERO CONSULTING LLC Full time

    Role: Responsible for identifying, scheduling, maintaining and coordinating workflow within the assigned LST (Local Service Territory), supervising the local Field Service technicians within the LST, respond to escalations of service from FSTs in the LST,and perform own field service technician regular duties within the region.Responsibilities and...

  • Field Service Technician – Team Lead

    3 days ago

    Ottawa, Canada SERVICE HERO CONSULTING LLC Full time

    Role: Responsible for identifying, scheduling, maintaining and coordinating workflow within the assigned LST (Local Service Territory), supervising the local Field Service technicians within the LST, respond to escalations of service from FSTs in the LST,and perform own field service technician regular duties within the region.Responsibilities and...

  • Service Technician

    1 week ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    Job Title: Service TechnicianWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial cooking equipment, commercial gas, steam, and electric food equipment.Key Responsibilities:Servicing commercial cooking equipment, including coffee machines,...

  • Service Technician

    1 week ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    Job Title: Service TechnicianWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial cooking equipment, commercial gas, steam, and electric food equipment.Key Responsibilities:Servicing commercial cooking equipment, including coffee machines,...

  • Service Technician

    4 days ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    Job Title: Service TechnicianWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial cooking equipment, commercial gas, steam, and electric food equipment.Key Responsibilities:Servicing commercial cooking equipment, commercial gas, steam, and...

  • Service Technician

    3 days ago

    Ottawa, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    Job Title: Service TechnicianWe are seeking a skilled Service Technician to join our team at Heritage Service Group Canada. As a Service Technician, you will be responsible for servicing commercial cooking equipment, commercial gas, steam, and electric food equipment.Key Responsibilities:Servicing commercial cooking equipment, commercial gas, steam, and...

  • Field Service Technician

    4 days ago

    Ottawa, Canada Sunbelt Rentals Full time

    Field Service Technician - Level 2 in Ottawa at Sunbelt Rentals Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in...

  • Field Service Technician

    3 days ago

    Ottawa, Canada Sunbelt Rentals Full time

    Field Service Technician - Level 2 in Ottawa at Sunbelt Rentals Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in...

CAN - Service Technician 2

4 months ago

Ottawa, Canada Burroughs, Inc Full time

Description

Job Summary:

The Field Service Technician installs, maintains and services company and/or multi-vendor equipment at customer locations in response to assigned service calls within established service level agreement timeframes. Demonstrates intermediate customer service communications skills to maintain positive customer relations (internal and external).

Essential Functions/Key Responsibilities

Installs, maintains and services assigned equipment at customer locations. Performs diagnostics and testing of ATMs to ensure performance SLAs and Service quality meets/exceeds established specifications. Proactively enlists the assistance of more experienced technicians, lead technicians, and/or technical support when required to resolve complex problems. Utilizes the Burroughs Process (PAIR-CPR) to deliver high-quality service. Ensures customer satisfaction by advising customers on preventative maintenance and configurations which may impact product performance. Takes responsibility for potential or desired follow-up services or problem escalation. Maintains parts inventory with high degree of accuracy. Maintain service keys in secure manner. Provides encouragement and assistance to less experienced technicians when required to resolve certain complex problems as well as improve the skills of the less experienced technician.

Knowledge, Skills And Abilities

Technical Understands and executes written and oral instructions. Possesses Intermediate PC skills - Capable of copying/saving files, configuring network settings, loading software Ability to operate a multi-meter to measure voltage, amperage, and resistance. Ability to successfully complete training on electro-mechanical equipment serviced in geographical territory. Must have valid provincial driver’s license and maintain “approved” driver status and/or a clean driving abstract to Burrough’s satisfaction; have and maintain a reliable vehicle with appropriate insurance, if driving own vehicle; or maintain company vehicle according to established schedule and policies. Must have valid driver’s license and maintain “approved” driver status; have and maintain a reliable vehicle with appropriate insurance, if driving own vehicle; or maintain company vehicle according to established schedule and policies Capable of providing clear description of issues to tech support for research and resolution options. Ability to operate basic hand and power tools. Behavioral Builds Trust Problem Solving Communications Customer Service Team Orientation/Collaboration Quality Orientation/Attention to Detail

Education And Experience

2+ years of experience servicing electro-mechanical equipment. Must hold a valid provincial driver’s license with clean Motor Vehicle Report (MVR)Driver’s Abstract. High school diploma or GED Some technical school training preferred, but not required. Demonstrates an intermediate mechanical, technical, electronic skill set. Holds certifications/passed training and has demonstrated proficiency servicing certain vendor equipment serviced in geographical area.

Physical Requirements And Working Conditions

The Service Technician operates in field service environment covering customer/client locations in designated districts. Client locations can include both indoor/outdoor environments where technicians can be exposed to varying weather conditions Travels by car, van or public transportation [GK2]to various assigned customer locations. Must be able to work a flexible work schedule. Hours may include mornings, evenings, overnights and weekends as required to meet the needs of our customers. Overtime may be required on occasion. Ability to operate and climb on a step ladder