Logistics Specialist

3 months ago

Kitchener, Canada The Erb Group of Companies Full time

Logistics Specialist

Department: Operations - Logistics Location: Kitchener- Waterloo Region , ON

Job title: Logistics Specialist

Job Location: Baden / Toronto

Position Type: Onsite

Shift Hours: Monday to Friday; 9:30am – 6:00pm

Compensation Range: $ 21.59- 28.14 / hourly

We Bring Food to Your Family’s Table

The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, Winnipeg and a U.S. terminal in Elverson, PA. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

What Will You Do?

Plan/schedule and coordinate runs. Provide rate quotations based on established mileage rates and book rates as applicable. Requests come in from telephone and e-mail. Input load information into computerized dispatch system. Track shipments from origin to destination. Ensure times of pickups and delivery time are accurately recorded and reported to customers. Secure some pick-up and delivery appointments as required. Report and monitor all delays Report, monitor and investigate OS&Ds Complete rating, billing, POD paperwork and required reports for various dedicated customers Keep updated list of equipment. Coordinate repairs, services etc with designated shops. Follow up calls to customers when required. Communicate with manager about customer inquiries and follow up. Research new customer information for Manager prior to visits when required. Type up quotes and/or provide spreadsheet. Ensure required CODs have been received by Erb X. Courier cheques for product to customers. Obtain credit card information from C.O.D customers and advise Credit Department for processing. Cover and completion of owner-operators pays and forward to A/P. Organize and load home delivery product on set days Record and organize Inventory count of product holding in Mississauga. On call and weekend work may be required. Create Ace Manifest/Paps and Pars for US Bound drivers. All other duties as assigned

Who Are We Looking For?

High School Graduate or greater required. Minimum 1 year of dispatch experience. Ability to respond to inquiries after hours and on call when needed Must be customer service oriented. Strong communication skills both verbally and written Proven organizational, and time management skills Excellent computer skills are required (i.e. Word, Excel, Internet, Dispatch Software) Ability to multi-task and be self-motivated. Adaptable and be willing to work both independently and in a team. Capable of working in a cold environment Must be able to lift up to 50lbs

Your Cool Work Perks
Benefits available from day 1
We’re motivated by doing business with good people and hiring them too.

Company paid health insurance plans (health, prescription, dental and vision) Company paid group life insurance Long-term disability insurance Employee & Family Assistance Program (EFAP) Enjoy $1600 in massage therapy benefits TFSA and RRSP savings plans with company match contributions (available after 3 months) Profit-sharing opportunity Referral bonus program Safety shoe voucher Uniform and annual tool allowance for apprentice and mechanic technicians Corporate discounts with Josslin Insurance and Goodlife Fitness Educational assistance up to 50%, with specific training required by The Erb Group paid in full Career advancement opportunities Community and philanthropy opportunities Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

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