Lead Client Concierge
3 weeks ago
About us:
Conveniently located in Victoria, Smile Esthetics has been serving the community for a number of years with a caring and committed team of dental professionals. We offer a wide range of dental services, including general and cosmetic dentistry, facial esthetics, Invisalign, and much more
Our team, led by Dr. Chris Souliotis and Dr. Shane Francis, pride ourselves on providing high quality dental care and currently hold a Google review rating of stars, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.
Schedule:
Monday - Friday, 9:00 am to 5:00 pm
Benefits of Joining Our Team:
Competitive compensation
Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
Attend social and CE events to network with dental professionals in your community
Work-life balance and flexibility
Access to modernized technology to provide optimal oral care to patients
Responsibilities:
Greet and assist patients as they arrive; ensure a lasting positive impression for them
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Effectively manage recall system and accurately maintain patient database
Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
About You:
Dedicated to providing a top-tier client experience
Clinical background and experience with dental software programs considered an strong asset.
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