Product Engineering Analyst

3 weeks ago

Toronto, Canada Canadian Tire Corporation Full time

What you’ll do

The Engineering Analyst is responsible for distilling consumer product quality expectations that meet or exceed our target market, translate them into product testing requirements that will drive enhanced quality products, improved customer product experience and satisfaction.

Create and maintain product specification documents for each product in their assigned categories

Responsible for the creation, monitoring, revising, and communication of the Testing Criteria; collaborate with Merchandising & Branding teams to ensure testing criteria and test plans align to brand and consumer expectations.

Determine the acceptability of product quality through product evaluations, consumer usage testing, and competitive benchmarking; Recommend concepts for product improvement or product dismissals to the Product Quality Manager, merchants, vendors, and other internal stakeholders

Evaluate product Bill Of Materials, specifications, and change request documents from vendors

Conduct product complaint investigations, responsible for vendor follow ups, and supporting of product incident review meetings

Review online customer reviews, taking necessary follow up actions; coordinating product investigations with stores and vendors

Reviewing after sales service reports to feedback into the testing criteria and report learnings to vendors and merchants

Collaborate with Product Development and Branding teams on new Owned Brand product launches

What you bring

2+ years experience in quality assurance, product development, mechanical engineering, electrical engineering, material science engineering, automotive engineering, manufacturing engineering, or a related field

University degree in a related discipline

Product knowledge relevant to their assigned categories

Proven technical acumen demonstrated within a manufacturing, quality or consumer products environment

American Society for Quality or similar certifications

Lean Six Sigma certification

Lean manufacturing experience

Continuous improvement process experience

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-NV1

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