Research Consultant

1 month ago

Toronto, Canada Numerator Full time

Numerator Surveys combine verified purchase behavior with mobile surveys to unlock consumer and shopper insights that build stronger brands. With the largest, most diverse consumer purchase panel, we can provide unmatched insight into consumer influencers, behaviors, and opinions.

As a Research Consultant (similarly known as a Research Manager in the industry) with Numerator’s Survey Research team, you’ll be a vital member of our team focusing on a core set of clients and ad-hoc projects. You will serve as a trusted advisor with your client, providing expert guidance to drive engagement and impact. Your additional responsibilities will include project management and research design through to final analysis and delivery of results to your clients. You’ll be the primary point of contact for your client, acting as a strategic partner to ensure deliverable quality and identify opportunities for growth.

How You’ll Spend Your Time: 

  • Expected to be the primary point of contact for your clients to drive engagement, impact, and a strong relationship, supported by other members of your team, and often working closely with or delegating to other members of the client team (sales, consulting, operations, etc.
  • Responsible for the full project life-cycle, which would include scoping, project design (including proposal writing as needed), execution, and analysis of client-specific projects, including questionnaire writing, sample selection, tab and analytical plans, deliverable creation, and presentation of results
  • Possess a solid understanding of sample methodologies, research techniques, industry standards, intermediate panel structures, and the ability to identify and interpret advanced analytics with some guidance, as well as opportunities for other Numerator offerings
  • Have an understanding of Numerator’s shopper panel in order to enhance survey results and collaborate with the panel team to provide clients with holistic research designs and results
  • Contribute to client strategy in collaboration with the account team and provide support for sales initiatives
  • Manage client workload with minimal supervision/oversight required
  • Delegate appropriately to/provide mentorship and feedback to Analysts and members of the Research Operations team, as you work side-by-side on projects
  • Travel, as required, to support the above responsibilities
  • Bachelor's Degree or equivalent
  • 5+ years of quantitative research experience
  • Excellent written and verbal communication skills
  • Demonstrated ability to build and grow client relationships
  • Entrepreneurial focus to thrive within our growth-oriented team environment, with a drive to contribute to our growth
  • Proven ability to manage multiple projects at varying stages simultaneously, with the ability to prioritize accordingly while maintaining superior client service
  • Proven ability to work collaboratively in a dispersed team environment
  • Highly organized and detail oriented, committed to providing the highest quality deliverables, insights, and recommendations to clients
  • Analytic mindset with a penchant for strong data visualization and delivering actionable insights to empower our clients

What We Offer:

  • An inclusive and collaborative company culture- we work in an open environment while working together to get things done, and adapt to the changing needs as they come.
  • Market competitive total compensation package.
  • Volunteer time off and charitable donation matching.
  • Strong support for career growth, including mentorship programs, leadership training, access to conferences and employee resource groups.
  • Great benefits package including health/vision/dental, Personal Spending Account, unlimited PTO, flexible schedule, 401K matching, travel reimbursement and more. 

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