Courier-2
2 months ago
La sélection à ce poste requiert une entrevue.
SOMMAIRE GÉNÉRAL
Ramasser et livrer des colis de façon courtoise et efficace dans le secteur attribué; vérifier chaque envoi pour voir s'il respecte les modalités de service de Federal Express Canada et assumer des fonctions complémentaires de service à la clientèle.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent
Must possess a valid driver’s license and have a good driving record
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
One (1) year customer oriented business experience preferred
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
Good interpersonal and communication skills
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
Willingness to be flexible and work different schedules and holidays based on business needs
GRADE: 82
CONNAISSANCES, COMPÉTENCES ET APTITUDES REQUISES
Diplôme d'études secondaires ou l'équivalent
Une certaine connaissance des activités de Federal Express Canada et de la réglementation douanière canadienne constitue un atout
Posséder un permis de conduire valide et un bon dossier de conduite.
Pouvoir soulever des charges de 70 lb et manoeuvrer, avec l'aide d'un appareil approprié, des colis pesant jusqu'à 150 lb.
Il est souhaitable de posséder au moins un (1) an d'expérience dans le domaine du service à la clientèle Réussir l'évaluation des compétences de conducteur.
Entregent et aptitudes de communication
Bonne maîtrise de la gestion du temps et de l'organisation
Excellente maîtrise du service à la clientèle
Capacité de mener plusieurs tâches de front, de s’adapter au stress et de travailler sous une forte pression
Être prêt à se montrer souple pour travailler avec des horaires variables, de même que pendant les congés si les besoins de l’entreprise le justifient
Qualifications Requises:
Transparence Salariale:
Salaire:
Détails Supplémentaires: This is an E-BIKE Courier position, and the incumbent will be expected to pick up and deliver packages using a bike. If the weather is inclement, you will use a courier truck.
DÉNI DE RESPONSABILITÉ
Cette description de poste est de nature générale et ne vise ni à présenter un inventaire complet de toutes les fonctions, responsabilités et qualifications exigées des employés affectés au poste ni à être interprétée comme tel. Le titulaire de ce poste doit accomplir toutes les autres tâches pouvant lui être assignées ; doit être capable de réussir les tests et programmes de formation obligatoires ; doit être capable de fonctionner dans un environnement PC / Windows ; doit réussir toute formation récurrente et maintenir les accréditations annuelles nécessaires le cas échéant ; et travailler selon un horaire variable en fonction des besoins de l’entreprise. Le titulaire qui réside dans la province de Québec doit être bilingue (français et anglais). En plus des facteurs habituels faisant partie du processus de sélection, tout candidat à un poste exigeant la conduite d’un véhicule comme compétence de base doit posséder un permis de conduire valide (p. ex. de classe 5, G, ou 1 AZ) et un dossier de conduite affichant un maximum de deux infractions et / ou accidents au cours des 24 mois précédant la date de candidature. Les candidats feront en outre l’objet d’une évaluation basée sur l’examen approfondi :
- de leur dossier de conduite courant,
- des résultats de leur entrevue et
- des résultats de toute évaluation de leurs compétences de conducteur.
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