Driver, Parking Enforcement

2 weeks ago

St Catharines, Canada Brock University Full time

This position is part of the

Exempt (Employee Group)

One of Canada’s leading comprehensive universities and a Top Employer in Hamilton-Niagara, and ranked #3 as Canada’s Best Employers compiled by Forbes and Statista, Brock University is an inclusive, welcoming campus community that offers a wide range of unique career opportunities for those with passion, energy and expertise. We’re looking for team members who want to help us continue to deliver an exceptional student experience, perform impact-driven research and generate life-changing breakthroughs for our world. Ignite new possibilities for your career. Break through at Brock.

Post End Date:

June 24, 2024

A Day in the Life…

Reporting to the Supervisor, Parking Enforcement & Technology the incumbent is responsible for patrolling and enforcing Brock Univeristy parking lots in a vehicle equipped with license plate recognition (LPR) technology. The Driver, Parking Enforcement assists with enforcement operations, maintains LPR equipment and shares in the responsibility of ticketing, vehicle immobilization, towing and enforcement processes.

As the Driver, Parking Enforcement, you will:

Operate a vehicle equipped with LPR to support the enforcement of parking regulations; Coordinate and execute routine vehicle patrols of the University parking lots, issue tickets and complete related paperwork; Assist when required with vehicle immobilization (booting) and towing processes and document any concerns including pre-existing vehicle damage; Act as the first point of contact for customers with parking concerns; Assist with event-related services including working with Brock departments and external clients on lot use and special event parking directions; Assist with road closures, relocations, directing heavy traffic flow on Brock Campuses outside of daytime hours; Distribute and collect event signage as required; Provide assistant to staff, students and visitors utilizing systems such as Honk and AIMS as required; Schedule regular service maintenance, fuel, track mileage for the vehicle(s) as required; Troubleshoot LPR equipment in the absence of the Supervisor, Parking Enforcement & Technology; and Assist in management of a maintenance program for parking lots, equipment, Parking Services vehicles, security systems, and liaise with Supervisor, Parking Enforcement & Technology, Facilities Management and external contractors to ensure safety concerns are addressed. Provide backup support for student staff and ensure policies and procedures are followed.

What you need to Succeed…

Secondary school graduate/ diploma; A valid class G Driver’s License with an acceptable driver’s abstract; and Minimum of three (3) years driving experience; A minimum of one (1) year of experience with customer service; Knowledge of by-laws, Ontario Highway Traffic Act and systems such as License Plate Recognition, Honk Mobile and AIMS; Demonstrated ability to work alone and as part of a team; Ability to self-educate and appropriately and correctly interpret regulations, policies and procedures; Excellent interpersonal, customer service, and communication skills; Strong negotiating skills for dealing with customer and policy issues; and Conflict resolution and mitigation skills are required when regularly dealing with upset customers; Strong critical thinking and decision-making skills required to interpret and support complex policies and procedures.

Preferred or Asset Skills…

Driving Experience, License Plate Recognition (LPR) and previous enforcement experience.

Salary Information

Job Grade F, Salary Scale ($$ hourly)*;

*The wage range indicated is representative of all positions evaluated at this level. The actual wage is determined by assessing related skills, experience, internal equity and market competitiveness, subject to available budget.

Applicants are required to upload a resume and cover letter as part of the application process.

Brock University is actively committed to diversity and the principles of Employment Equity and invites applications from all qualified candidates. Women, Aboriginal peoples including those who identify as members of First Nations, Inuit and Métis Peoples, members of visible minorities and racialized groups, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ) persons are encouraged to apply. We will accommodate the needs of the applicants and the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the selection process, as outlined in the Employment Accommodation Policy .Please advise: to ensure your accessibility needs are accommodated through this process. Information received relating to accommodation measures will be addressed confidentially.

It is Brock University’s policy to give consideration to qualified internal applicants.

We appreciate all applications received; however, only candidates selected for an interview will be contacted.

Learn more about Brock University by visiting

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