Personal Support Manager

2 weeks ago


New Tecumseth, Canada SE Health Full time
POSITION SUMMARY:

As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the Central Simcoe & York Region(Bradford, Totenham, Alliston, Newmarket, Vaughan). You will ensure high quality care is delivered by engaged and experienced PSWs. You will manage client, employee, and operational metrics to ensure team performance. You will support the team, drawing from the practical experience. You will bring, strong clinical, customer service, and technical skills.

RESPONSIBILITIES and ACCOUNTABILITIES:

Operational Results

Provide leadership and engage the staff to achieve or exceed performance targets. Maximize team performance through the effective and efficient utilization of resources. Promote engagement with SE’s private pay business, as appropriate for client circumstance Utilize projections in determining and forecasting resource needs. Implement communication strategies to promote shared vision and collaborative working relationships. Engage with and support special projects or new programs as required.

People Management and Team Development

Regularly evaluate performance and ensure the development of PSW skills and competencies required to achieve Saint Elizabeth’s vision and strategies. Coach and manage employees with performance issues and consult appropriately with Human Resources. Interview, select, hire and onboard/orient new employees. Follow employee relations/labour relations processes and relevant policies and procedures. Facilitate and maintain team development, by providing opportunities to support staff education. Ensure compliance with all legislative requirements (Employment Standards, WSIB, Health & Safety legislation, etc.).

Quality Service Delivery:

Conduct complaint and incident investigations relating to client/employee issues and develop appropriate risk management action plans as appropriate. Respond to client feedback and service inquires in a responsive and timely manner. Ensure client care plans are appropriate and executed consistently by the PSW team; support follow-up visits in the client home at regular intervals Communicate with staff and stakeholders in an effective and timely manner Take appropriate action to understand and meet client needs and preclude refusals of client service

REQUIREMENTS:

A regulated health care professional RPN ( Registered Practical Nurse), holding a current professional license, in good standing, to practice in Ontario Bachelor’s degree or diploma is required. Minimum 1-year leadership/management is preferred. For internal Saint Elizabeth employees, we would be looking for minimum 1-2 years’ experience in a leadership capacity. A minimum of six (6) months community nursing experience preferred. Demonstrated Saint Elizabeth’s values and core leadership competencies. Excellent interpersonal and verbal/written communication skills. Ability to work independently and as part of a team. Thrives in a fast-paced environment, with multiple competing priorities. Outcome-oriented and able to achieve desired results.  Sound understanding of documentation standards. Demonstrated leadership skills. Excellent computer skills/knowledge and familiarity with scheduling systems Ability to work in an on-call after hours rotation A vehicle and valid driver’s license Current CPR certificate Willing and able to provide care for our clients, if required. Performance management experience is preferred.

  • New Tecumseth, Canada Upper Canada Child Care Full time

    Upper Canada Child Care - “A smile on each child’s face every day.” Join our Team! Upper Canada Child Care is looking for passionate and committed child care professionals to join our Team located at Wellington Street (Alliston, ON). We are currently recruiting for Accommodation Support Facilitator/Assistant Educators. **Position Types**: Part-time...


  • New Tecumseth, Canada Baxter Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • New Tecumseth, Canada Flex-N-Gate Full time

    Overview Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Information Systems...

  • Area Manager

    3 weeks ago


    New Tecumseth, Canada United Services Group Full time

    Area Manager - London - Cleaning Industry Thursday, February 8, 2024 About Us We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year. Department...

  • Area Manager

    3 weeks ago


    New Tecumseth, Canada United Services Group Full time

    Area Manager - London - Cleaning Industry Thursday, February 8, 2024 About Us We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year. Department...

  • Area Manager

    4 weeks ago


    New Tecumseth, Canada United Services Group Full time

    Area Manager - London - Cleaning Industry Thursday, February 8, 2024 About Us We are an established Canadian facility, maintenance company. We provide a variety ofservices to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental andvision, and a pension plan after 1 year. Department...

  • shift manager

    1 week ago


    New Tecumseth, Canada Pizza Hut Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEnsure that food and service meet quality control standardsAddress customers'...

  • shift manager

    1 week ago


    New Tecumseth, Canada Pizza Hut Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEnsure that food and service meet quality control standardsAddress customers' complaints or...


  • New Tecumseth, Canada Oetiker Full time

    Company Description **Job Description**: Job Summary - Set up local HR infrastructure in accordance with global HR Strategy together with Head HR Americas - Managing and leading the assigned HR Generalists and support Functions - Full responsibility for recruitment and selection - Formulates and recommends local Human Resources policies and objectives in...


  • New Westminster, Canada Campus Support Full time

    We are happy to say that we are looking for an experienced** Human Resources Representative** to join our team at Campus Support - New Westminster, BC **Reporting to**: HR Manager **Hours**: 40 hours a week between 9 am to 5 pm PST **Software Knowledge**: Microsoft Suite, ATS asset **Address**: 960 Quayside Dr #300, New Westminster, BC V3M 6G2 **Pay**:...


  • New Westminster, Canada Campus Support Full time

    We are happy to say that we are looking for an experienced** Human Resources Representative** to join our team at Campus Support - New Westminster, BC **Reporting to**: HR Manager **Hours**: 40 hours a week between 9 am to 5 pm PST **Software Knowledge**: Microsoft Suite, ATS asset **Address**: 960 Quayside Dr #300, New Westminster, BC V3M 6G2 **Pay**:...

  • Data Specialist

    3 days ago


    New Westminster, Canada Campus Support Full time

    **Position**: Data Specialist **Company**:Primacorp Ventures Inc **Location**:New Westminster, BC (Onsite) **Type**:Full-time, Permanent **Reporting To**: Director of Strategy & Business Development **Hours**:40 hours per week, Flexible Start (7am - 8am) **Salary**: $48,000 - $52,000 Annually **Position Overview**: We are looking for a highly skilled and...


  • New Tecumseth, Canada Flex-N-Gate Full time

    Overview Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals. Scope of the Position The Information Systems...

  • assistant manager

    3 weeks ago


    New Tecumseth, Canada 1962878 Ontario Inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 30 to 44 hours per weekEducation: Secondary (high) school graduation certificateExperience: 2 years to less than 3 years or equivalent experienceWork settingRural areaTasksDetermine type of services to be offered and implement operational proceduresConduct performance reviewsCost products and servicesOrganize...

  • assistant manager

    2 weeks ago


    New Tecumseth, Canada 1962878 Ontario Inc. Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 30 to 44 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingRural areaTasksDetermine type of services to be offered and implement operational proceduresConduct performance reviewsCost products and...

  • kitchen manager

    2 weeks ago


    New Tecumseth, Canada Shivi Foods Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksEstablish methods to meet work schedulesRequisition food and kitchen suppliesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for...

  • pizza cook

    2 weeks ago


    New Tecumseth, Canada Pizza Hut Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 months or equivalent experienceWork settingRestaurantFast food outlet or concessionTasksPrepare and cook complete meals or individual dishes and foodsPrepare dishes for customers with food allergies or intolerancesInspect kitchens and food service areasTrain staff in...

  • kitchen manager

    2 weeks ago


    New Tecumseth, Canada Shivi Foods Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEstablish methods to meet work schedulesRequisition food and kitchen suppliesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation...

  • Personal Banker

    4 weeks ago


    New Westminster, Canada HSBC Full time

    -Job description Opening up a world of opportunity. HSBC is a financial services organization serving more than 39 million customers across the world through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our outstanding expertise, capabilities, breadth and perspectives to open up a world of...

  • pizza cook

    2 weeks ago


    New Tecumseth, Canada Pizza Hut Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork settingRestaurantFast food outlet or concessionTasksPrepare and cook complete meals or individual dishes and foodsPrepare dishes for customers with food allergies or intolerancesInspect kitchens and food service areasTrain staff in preparation,...