Skincare Advisor

: Regular

The Skincare Advisor (Consultant) is a product expert, providing friendly, professional and knowledgeable service to all clients, while expressing and elevating his/her artistic abilities. They provide clients with make-up applications as required, suggest possible routines and build their basket with complementary products and tools.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Client Service Determine the clients needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies. Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client. Assist in training and educating fellow team members as needed. Brand specialists are responsible for cross-training other consultants.
Store Presentation Determine the clients needs and suggest relevant products by listening to the client, and by leveraging product knowledge from brand trainings and in-store colour technologies. Encourage clients to try on the product by providing personalized make-up consultations and product application to the client while educating the client. Assist in training and educating fellow team members as needed. Brand specialists are responsible for cross-training other consultants.
Merchandising and Operations Ensure safety and tidiness standards are respected and maintained at all times. Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager. Ensure compliance with sampling policies and procedures. Participate in inventory control. Designated consultants will be cross-trained in cashier functions.
EXPECTED SKILLS AND QUALIFICATIONS 1-2 years of retail/client service industry experience, and excels as a team player. Education and experience in make-up artistry. Comfortable in engaging clients, and

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