Quality Assessment Representative

3 weeks ago


Regina, Canada Brandt Full time

Brandt is currently seeking a Quality Assessment Representative for our Regina Location.

 

 Duties & Responsibilities

  • Evaluating the quality of calls against pre-established criteria
  • Providing feedback to representatives
  • Assisting in initiatives for continuous improvement 

#LI-Onsite



Required Skills
  • Previous experience in customer service quality initiatives
  • Excellent communication skills
  • Proficiency in Microsoft Office
  • Bilingual English/French is an asset but not a requirement


Required Experience
  • Previous experience in customer service quality initiatives
  • Excellent communication skills
  • Proficiency in Microsoft Office
  • Bilingual English/French is an asset but not a requirement


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