Assistant Manager

3 weeks ago


Calgary, Canada MAC Full time
Assistant Manager - Full Time - MAC Southcentre - Calgary, AB

Position Summary:

Supports the Retail Manager in leading the team to achieve all customer service and sales targets. Carries out administration and housekeeping duties to ensure operational excellence.

Key Responsibilities:

Customer Service (Builds Collaborative Relationships)

  • Leads by example and uses exceptional artistry and communication skills to ensure that each customer receives a personalized high touch experience which surpasses her needs and delights

  • Educates the customer by teaching them how to execute the look

  • Enhances the service by passing on information about the latest beauty news and trends

  • Provides personalized after sales service to the customer with recommendations/event invitations in line with their interests to increase customer loyalty

  • Builds and maintains excellent working relationships with colleagues, peers, management, host retailer / mall management and all internal and external stakeholders

Keeps up to date with beauty and fashion news and trends, celebrity product/brand endorsements (beauty bloggers, brand e-commerce sites) to help drive a seamless consumer journey

  • across all channels and shares these insights with the team

  • As required, resolves internal and external customer issues and requests, in an efficient and timely manner

  • Supports the Retail Manager by fully endorsing their leadership style, vision and directions to ensure a united Management Team

  • Treats others with dignity and respect

Leadership and Development (Develops Talent and Capabilities)

  • Collaborates with the Retail Manager and the Artist Training and Development Team to lead, develop and motivate all team members to consistently deliver personalized high touch customer experience and operational excellence to deliver the business plan

  • In the Retail Manager’s absence ensures that all directions are followed

Operational (Strives for Excellence in Execution)

  • Supports the Retail Manager, as directed, withal administration, scheduling, sales reporting, inventory management and any other operational duties; ensuring accuracy and timeliness

Supports the Retail Manager in aligning and engaging the team to ensure compliance with attendance and timekeeping, grooming, merchandising standards and all policies and procedures


Qualifications
  • A minimum grade 12 education

  • College degree preferred

  • Cosmetic experience preferred

  • Ability to work in a fast paced environment including evenings and weekends.

  • Professional demeanor and ability to be flexible and handle change in a positive manner

  • "Anticipated Hourly Range $21.15 to $31.73 (Depending on qualifications, skills, experience and/or budget). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding."

Job: Retail - Store
Primary Location: CA-AB-Calgary
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2415767

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.
  • Handyman

    1 week ago


    Calgary, Canada Drummer Realty & Property Manager Full time

    Drummer Realty & Property Management is seeking a Maintenance Technician/Handyman to join our growing maintenance team. This challenging role does require an individual who is driven to exceed expectations and provide extensive client focus to the resident experience. We will only consider candidates who can demonstrate past success in a similar role and...


  • Calgary, Alberta, Canada Drummer Realty & Property Manager Full time

    About the RoleDrummer Realty & Property Management is seeking a highly skilled Maintenance Technician/Handyman to join our team. This challenging role requires an individual who can provide exceptional client focus and exceed expectations in delivering resident experiences.We will consider candidates with a proven track record in similar roles and offer a...

  • Assistant Manager

    6 months ago


    Calgary, Canada Hootsuite Full time

    Our company seeks an Assistant Manager to work alongside our management team, assisting in managing the daily operations of our business. The Assistant Manager will be responsible for opening and closing the store, recording and tracking sales, stocking shelves and completing general maintenance tasks. **Responsibilities**: - Manage a team of employees. -...

  • Management Assistant

    4 months ago


    Calgary, Canada Di Leone Group Full time

    We are looking for professional talents with experience and knowledge in Management, Administration, Organization & Finance for the position of **Management Assistant**. It is essential to have the ability to follow instructions, we ask you to read **the ENTIRE ADVERTISEMENT.** We are a Company dedicated to the professional assistance of our clients, in...

  • Assistant Manager

    6 months ago


    Calgary, Canada Aldo Group Full time

    **Assistant Manager Position - Propel Your Career to New Heights with ALDO** Are you a seasoned professional in the fashion and retail industry ready to take your career to the next level? ALDO is seeking experienced individuals to step into a key assistant manager role and contribute their expertise to our global team's success. Join a company that values...

  • Assistant Manager

    6 months ago


    Calgary, Canada Claire's Sherwood Park Full time

    **Claire's - A Career that's always in style** **Assistant Store Manager Opportunity** **About the Role** **As an Assistant Store Manager at Claire’s, you will support your Store Manager with the following;** - Sales and profit: Driving and achieving retail store targets - Customer service: delivering the finest level of customer service - Store...

  • Assistant Manager

    6 months ago


    Calgary, Canada Aldo Group Full time

    **Assistant Manager Position - Join the ALDO Team** - Are you ready to take your career to the next level in the fast-paced and dynamic world of fashion and retail? At ALDO, we're seeking individuals who are eager to be part of a great global team and experience what it's like to work for a creative and inclusive company. We're committed to helping our team...

  • Assistant Manager

    3 months ago


    Calgary, Canada Aldo Group Full time

    **Assistant Manager Position - Join the ALDO Team** - Are you ready to take your career to the next level in the fast-paced and dynamic world of fashion and retail? At ALDO, we're seeking individuals who are eager to be part of a great global team and experience what it's like to work for a creative and inclusive company. We're committed to helping our team...

  • Assistant Manager

    6 months ago


    Calgary, Canada Bugaboo Landscaping Ltd. Full time

    Job Description: We are seeking a competent Assistant Director to join our team and collaborate with the director in departmental planning, managing, and progress monitoring. You will play a vital role in enhancing productivity and ensuring adherence to rules and regulations. As an assistant director, you should possess expertise in performance and...

  • Assistant Manager

    3 months ago


    Calgary, Canada Crowfoot Wine & Spirits - DOWNTOWN LOCATION Full time

    **Job Summary** **Responsibilities**: - Assist in overseeing daily store operations to ensure a smooth workflow. - Support the store manager in achieving sales targets and maintaining high standards of customer service. - Train, mentor, and supervise staff to enhance their performance and productivity. - Manage inventory levels, including ordering and...

  • Assistant Manager

    6 months ago


    Calgary, Canada Planet Fitness Full time

    **Assistant Manager** - Forest Lawn, AB / Calgary, AB - **Full Time **Position **Essential Duties and Responsibilities**: - The ability to understand and drive club metrics in alignment with business performance - Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors - Assist in the...

  • Assistant Manager

    2 months ago


    Calgary, Canada Planet Fitness Full time

    **Assistant Manager** **Essential Duties and Responsibilities**: - The ability to understand and drive club metrics in alignment with business performance - Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors - Assist in the interviewing and recruitment process by completing initial...

  • Assistant Manager

    6 months ago


    Calgary, Canada MICHAEL KORS Full time

    Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! Sales Generation: • Meet personal and store sales goals • Assist in the tracking, monitoring, and communication of business...

  • Assistant Manager

    4 months ago


    Calgary, Canada Urban Cellars Full time

    Take initiative delegating responsibilities to staff - Take charge of ordering/handling and receiving product. - Ensure day to day tasks are kept up with and overall store appeal kept up with. - Oversees and is responsible for inventory being accounted for. - Supervise staff and motivate peak performances. - Sales focused - Monitor retail operating costs,...

  • Assistant Manager

    3 months ago


    Calgary, Canada The Fishin' Hole Full time

    **The Fishin’ Hole Calgary** **Assistant Manager** We have been serving anglers in Western Canada for over 40 years and currently operate stores in Alberta, Saskatchewan and Manitoba, as well as, a wholesale/mail order distribution centre in Edmonton. We specialize exclusively in sport fishing tackle and related equipment. Our staff are knowledgeable...

  • Assistant Manager

    6 months ago


    Calgary, Canada Anytime Fitness Bridgeland Full time

    *Position: Assistant Manager* cation: C - ary, AB We are - king an experience and motivated Assistant - Team Leadership: Supervise and lead a team of fitness trainers and front desk staff. Provide guidance, support, and training as needed. - Operational Management: Manage the day-to-day operations of the gym, including facility maintenance, equipment...

  • Assistant Manager

    4 months ago


    Calgary, Canada Petland Canada Full time

    **Assistant Manager - Coventry Hills Location** As an integral part of the support structure of the store, you’re a member of the management team who aspires to uphold and develop the team alongside the store manager. You are an expert at balancing between a sales focus and operations focus; making sure things get done is your forte. You assist with the...

  • Assistant Manager

    3 months ago


    Calgary, Canada Petland Canada Full time

    **Assistant Manager - Deerfoot City Location** As an integral part of the support structure of the store, you’re a member of the management team who aspires to uphold and develop the team alongside the store manager. You are an expert at balancing between a sales focus and operations focus; making sure things get done is your forte. You assist with the...

  • Assistant Manager

    4 weeks ago


    Calgary, Canada Petland Canada Full time

    **Assistant Manager - Sunridge Location** As an integral part of the support structure of the store, you’re a member of the management team who aspires to uphold and develop the team alongside the store manager. You are an expert at balancing between a sales focus and operations focus; making sure things get done is your forte. You assist with the...

  • Assistant Manager

    3 months ago


    Calgary, Canada Wellingtons of Calgary Full time

    The primary duty of the Assistant Manager is to work with and assist the General Manager in daily operations of the restaurant. You will be responsible with helping maintain the fine dining experience and service our guests know and expect. Wellingtons has been a successful fine dining steakhouse in south Calgary for over 45 years and we need s strong leader...