Certified Field Trainer

7 months ago

Saint John, Canada Rentokil Initial Full time

Certified Field Trainer (CFT) 

Position Summary:

In addition to regular service duties, the Certified Field Trainer will conduct on-the-job training and provide peer support for new Pest Specialist hires

Primary responsibilities include:

Field Training New Pest Specialists – conduct on-the-job training with new hires during their first 6 weeks and ensure completion of weekly Field Training Checklists Peer Support for New Pest Specialists – conduct weekly check-ins and monthly meet-ups with new hire during their first year and complete associated documentation for records Successful completion of Rentokil NA Field Training Certification Program (with biannual recertification)

Additional Job Duties:

As Certified Field Trainer (Trainee’s Weeks 1-6):

Conduct ride-along for job candidates during the interview process Arrive on time and prepared for training Effectively train skills and provide ample feedback in a timely manner Weekly communication with Trainee’s Manager Weekly evaluation and progress sign-off for Field Training Checklists

As Peer Support (Trainee’s Week 6 – 1 Year)

Develop solid working relationship with Trainee Be available by phone (or text) to answer questions from Trainee Help shape expectations for Trainee as they go through the different phases of training and onboarding Help them make a successful transition from Trainee to productive employee Communicate any concerns / issues to Trainee’s Manager

*CFT must be designated as Primary Peer Support; Trainee must be retained for 1 year + 1 day

Want to hear Colleague feedback on what it's like to be on our team? Check us out on Glassdoor

Requirements

Qualifications:

Applicant must have the following qualifications:

At least 1 year with Rentokil North America as a Pest Specialist Fully-trained according Rentokil NA Career Advancement Program (Career Level 4 or 5) Licensed with appropriate state/province applicator license & categories Favorable ratings from most recent Annual Performance Review Conducts his/herself in a professional manner

Benefits

Compensation and Benefits:

Standard compensation rate for Field Training days Retention bonus for Peer Support* Development of your training, communication and leadership skills

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