Claims Adjuster 2

1 week ago

Kitchener, Canada Wawanesa Insurance Full time

Job Overview

The Claims Adjuster 2, Property contributes to Wawanesa's goals of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of moderate to high complexity property claims. This role is responsible for applying and explaining policy coverages and documenting claim files. The role is accountable for providing timely service and prompt management of your claims from initial report to conclusion.

Job Responsibilities

Provide direction and support to our members, throughout the claims process, by providing exceptional service delivered with empathy.  Ensure timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner. Adjustment of property claims of moderate to high complexity. Review and interpret policy wordings, determine policy coverage, and communicate coverage decisions to members. Establish timely and accurate loss and expense reserves through the life of the claim through evaluation of relevant information from sources such as appraisers, independent adjusters, and contractors. Ensure a comprehensive investigation is conducted on all files to determine coverages and liability, while adhering to Wawanesa’s adjusting guidelines, and recognizing when to engage appropriate internal and external resources. Collect evidence to support recovery efforts. Coordinate and manage services with vendors and service providers such as appraisers, independent adjusters, and contractors. Negotiating and conveying claim settlements within authority limits. Communicating claim decisions promptly and effectively, while still delivering an exceptional. member experience. Maintain an effective and current diary system and document claim file activities in accordance with established procedures. Demonstrating and maintaining knowledge and understanding of policy coverages, while complying with regional regulatory and licensing requirements (as applicable). Remaining current with legislative changes and trends in the insurance industry. Demonstrating proficient skills to review repair estimates, create narrative scopes and generate intermediate level estimates using an estimating software system. Support CAT plan as necessary, including potentially assisting on claims outside of your service area. Perform other duties as assigned.

Qualifications

Exceptional customer service skills demonstrating empathy and concern for member satisfaction. 2+ years of property insurance adjusting. Post-secondary degree is preferred. Working toward Chartered Insurance Professional (CIP) designation and where required, dedicated to reach the proper licensing requirements. Experience utilizing computer technology such as Microsoft Office, email, Web-enabled applications, and database software required. Ability to interpret and quantify property damage estimates. Excellent communication skills; listening, written, and spoken. Excellent investigative and analytical skills. Strong problem solving and critical thinking skills. Ability to draw valid conclusions and effectively communicate them. Detail oriented with a high degree of accuracy regarding data entry. Excellent time management and organizational skills with the ability to prioritize in a fast paced, changing environment. Good negotiation, decision making and critical thinking skills as well as a willingness to improve. Strong teamwork skills with the ability to collaborate with others.
Wawanesa is proud to be one of , a in Canada and a in Canada recognizing an exceptional place to work

Diversity, Equity & Inclusion 
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Disability or medical-related accommodations are available upon request throughout all aspects of the recruitment and selection process.

  • Claims Adjuster

    2 weeks ago

    Kitchener, Ontario, Canada Wawanesa Insurance Full time

    Date:May 3, 2024Location: Kitchener, ON (Hybrid), CA North York - Toronto, ON (Hybr, CACompany:Wawanesa InsuranceJob ID: 7977Working Business Language: EnglishSalary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent...

  • Claims Adjuster

    3 days ago

    Kitchener, Canada Wawanesa Insurance Full time

    **Date**:May 3, 2024 **Location**: Kitchener, ON (Hybrid), CA North York - Toronto, ON (Hybr, CA **Company**:Wawanesa Insurance **Job ID**: 7977 **Working Business Language**: English **Salary**: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary,...

  • Intermediate Claims Adjuster

    2 weeks ago

    Kitchener, Ontario, Canada Chelsea Avondale Full time

    As Canada's most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth. We are looking for smart, motivated claims professionals to join our mission to provide exceptional customer experiences to Canadians.At Max, we offer the opportunity to:Join an energetic and rapidly growing team, with excellent flexibility &...

  • Claims Adjuster

    1 month ago

    Kitchener, Canada Wawanesa Insurance Full time

    Job Overview The Claims Adjuster - Property contributes to Wawanesa's goals of delivering an exceptional and consistent member experience through the fair and equitable adjustment of low to moderate property claims. This role is responsible for applying and explaining policy coverages and documenting claim files through the life of a claim. The role is...

  • Claims Adjuster

    4 weeks ago

    Kitchener, Canada Wawanesa Insurance Full time

    Job Overview The Claims Adjuster - Property contributes to Wawanesa's goals of delivering an exceptional and consistent member experience through the fair and equitable adjustment of low to moderate property claims. This role is responsible for applying and explaining policy coverages and documenting claim files through the life of a claim. The role is...

  • Casualty Claims Adjuster

    2 weeks ago

    Kitchener, Ontario, Canada Ontario Mutual Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Ourteam of talented and dedicated professionals challenge the norm and strive to be extraordinary. It'sall about fulfilling our promise with a personal approach. With our team, you'll bring this purposeto life every day by living our values, being open to change,...

  • Intermediate Claims Adjuster

    1 month ago

    Kitchener, Canada Chelsea Avondale Full time

    As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth. We are looking for smart, motivated claims professionals to join our mission to provide exceptional customer experiences to Canadians. At Max, we offer the opportunity to: Join an energetic and rapidly growing team, with excellent flexibility &...

  • Intermediate Claims Adjuster

    1 month ago

    Kitchener, Canada Chelsea Avondale Full time

    As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth. We are looking for smart, motivated claims professionals to join our mission to provide exceptional customer experiences to Canadians. At Max, we offer the opportunity to: Join an energetic and rapidly growing team, with excellent flexibility &...

  • Intermediate Claims Adjuster

    1 month ago

    Kitchener, Canada Chelsea Avondale Full time

    As Canada’s most cutting-edge home insurance carrier, Max Insurance is entering a period of exciting growth. We are looking for smart, motivated claims professionals to join our mission to provide exceptional customer experiences to Canadians. At Max, we offer the opportunity to: Join an energetic and rapidly growing team, with excellent flexibility &...

  • Claims Adjuster 1

    2 weeks ago

    Kitchener, Canada Wawanesa Insurance Full time

    **Date**:Feb 26, 2024 **Location**: Kitchener, ON (Hybrid), CA North York-Toronto, ON (Hybrid, CA **Company**:Wawanesa Insurance **Job ID**:7682 **Working Business Language**: English **At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a...

  • Adjuster Trainee

    2 weeks ago

    Kitchener, Canada CUSTARD INSURANCE ADJUSTERS Full time

    **Mission Statement**: SIAdvisers Consulting & Solutions mission is to provide its clients with the highest quality of claim service available in the industry. We are recognized as a premier company, continuing to increase our role as a national leader in the claims service field. Our commitment to this mission is evident as we strive to: - Provide...

  • Claims Assistant

    2 weeks ago

    Kitchener, Ontario, Canada Heartland Farm Mutual Inc. Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It's all about fulfilling our promise with a personal approach. With our team, you'll bring this purpose to life every day by living our values, being open to change,...

  • Senior Bodily Injury Examiner

    4 weeks ago

    Kitchener, Ontario, Canada Curo Claims Services Inc. Full time

    Company DescriptionWho We AreWith every job, there's always the question of "why". Why join a company? Why be part of their mission? Here, the why is easy. It's because at some point, we've all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported...

  • Senior Bodily Injury Examiner

    2 months ago

    Kitchener, Ontario, Canada Curo Claims Services Inc. Full time

    Company DescriptionWho We AreWith every job, there's always the question of "why". Why join a company? Why be part of their mission? Here, the why is easy. It's because at some point, we've all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported...

  • Claims Representative Ii

    2 weeks ago

    Kitchener, Ontario, Canada Heartland Farm Mutual Inc. Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It's all about fulfilling our promise with a personal approach. With our team, you'll bring this purpose to life every day by living our values, being open to change,...

  • Field Claims Representative

    2 weeks ago

    Kitchener, Ontario, Canada Heartland Farm Mutual Inc. Full time

    With over 145 years of property & casualty insurance experience, Heartland Mutual strives to be the Best Farm Mutual. Heartland offers automobile, property and farm insurance to more than 50,000 people in Ontario and Nova Scotia. We are courageous. Our team is talented and dedicated, challenging the norm and striving to be better every day. People come first...

  • Claims Service Ambassador

    2 weeks ago

    Kitchener, Ontario, Canada Wawanesa Insurance Full time

    Job OverviewAs a Claims Service Ambassador, you play a key role in Wawanesa's mission to provide a top-notch claims experience. You'll handle both inbound and outbound calls in a call-center setting, as well as first notice of loss auto and property claims.Job ResponsibilitiesOffer guidance and assistance to our members and stakeholders during the claims...

  • Intermediate Accident Benefit Field Adjuster

    2 weeks ago

    Kitchener, Ontario, Canada ClaimsPro LP Full time

    Company:ClaimsPro LPIntermediate Accident Benefit Field Adjuster (Kitchener)OverviewClaimsPro is Canada's largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they...

  • Claims Representative Ii

    2 weeks ago

    Kitchener, Ontario, Canada Heartland Farm Mutual Inc. Full time

    With over 145 years of property & casualty insurance experience, Heartland Mutual strives to be the Best Farm Mutual. Heartland offers automobile, property and farm insurance to more than 50,000 people in Ontario and Nova Scotia. We are courageous. Our team is talented and dedicated, challenging the norm and striving to be better every day. People come first...

  • Claims Representative Ii

    2 weeks ago

    Kitchener, Ontario, Canada Heartland Farm Mutual Inc. Full time

    With over 145 years of property & casualty insurance experience, Heartland Mutual strives to be the Best Farm Mutual. Heartland offers automobile, property and farm insurance to more than 50,000 people in Ontario and Nova Scotia. We are courageous. Our team is talented and dedicated, challenging the norm and striving to be better every day. People come first...