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Customized Employment Consultant

4 weeks ago

Burnaby, Canada WCG International Full time

Job Details

Description

Who we’re looking for

Customized Employment Consultant

Program: WorkBC

Status: Permanent Full-Time

Location: Brentwood – Burnaby

Like WCG, you believe in the power of work to transform lives. As a Customized Employment Consultant, you’ll be responsible for providing Customized Employment (CE) Services for Clients who have a disability, significant barrier, or multiple barriers to employment and self-sufficiency, and who require intensive support services.

This role ensures all CE Services are provided in a manner that best meets Client needs, including CE discovery and development of an employment profile. CE is a flexible process designed to personalize the employment relationship between a job seeker and an employer in a way that meets the needs of both. CE involves providing individualized services to Clients and employers when Clients have complex employment support needs and require intensive support services to obtain and maintain Labour Market Attachment. CE involves the creation of unique employment opportunities, based on these best-match scenarios, by identifying, initiating or creating new jobs, carving existing jobs by negotiating to re-arrange work tasks, or creating Self-Employment opportunities specifically customized to the Client's needs, skills, abilities and competencies.

What you’ll do

Develop a client profile and create a Discovery report with eligible clients as the first step in their individualized action plan Collaborate with the client to develop, update and revise action plans, in line with policy Overall responsibility for the management of assigned client case files in the primary information system (ICM), including, documentation in client eligibility determination, and recording client progress and results Support and monitor the progress of each client by reviewing the client’s progress and comparing it against the client’s Action Plan, verify client engagement, ensure documentation requirements are being completed, and perform general oversight activities Collaborate with other organizations as necessary to coordinate a client’s Action Plan services and financial supports Refer client to internal and external community resources specified in their Action Plans and follow up on referrals as appropriate Provide individualized job search support, including: interviews, employer contacts, job matching, and negotiating the terms of the client’s employment Provide individualized Job Sustainment support to clients and employers when the client requires on-the-job support Provide services in a manner that is welcoming, safe and professional and ensures that client privacy is protected Stay up to date on any other employment programs or funding sources that clients may be eligible for Participate in community and employer events Research and identify employers and sector opportunities on behalf of clients

What you bring

Post-secondary certificate, degree, or diploma relevant to providing client services to Persons with a Disability Demonstrated experience assessing complex Client needs in specialized areas such as physical limitations, developmental disabilities, mobility skills, and cognitive, social and emotional barriers; Strong digital literacy skills including Microsoft Office Suite Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check Ability to work outside require business hours, including in shifts, evenings, and Saturdays A valid driver’s license and a reliable vehicle as well as the flexibility and the ability to work in different locations in the catchment Proficiency in French and/or other languages in addition to English Experience with Ministry and other online tools such as ICM, and online employment services CCDP, RRP preferred

What we offer

Competitive salary of $, per year Comprehensive and flexible health and dental benefits Ongoing learning and development opportunities Generous time off policy to encourage work/life balance A diverse and inclusive workplace with a track record of high employee engagement and teamwork

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