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Operations Analyst
2 months ago
Job Description Summary
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.Additionally, you will enjoy:
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service because we’ve all been there — needing help with our health plan and not knowing where to turn.
- RRSP company match
- Paid vacation, sick and personal time
- 10 paid company holidays
- Paid Volunteer Time; giving back to our communities is important to us
- Discounts on home and auto insurance
- Employee Referral Bonus Program
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to training opportunities to advance further in your career
Job Description
We are looking for a talented individual…
To join our team as an Operations Analyst to help deliver a residential energy affordability and green-house gas reduction program in British Columbia. We are a close-knit team who are passionate about green-house gas reduction and enjoy working with each other and the public. As an operations analyst, you will be work with the public to understand their needs and help them find the energy reduction strategy that works best for them.
Successful candidates are able to commute to the office twice per week in Port Coquitlam.
For this exciting career opportunity, you’re a great fit if are…
Data Analysis: Collect and analyze data related to business operations, using statistical software and other tools.
Process Improvement: Identify areas for improvement in current processes and develop strategies to enhance operational efficiency
Scheduling technicians and optimizing trips
Various invoicing
Reaching out to customers to confirm schedules and manage escalations
Reporting: Prepare and present detailed reports on operational performance, highlighting key findings and recommendations.
Collaboration: Work closely with various departments to understand their operational challenges and provide data-driven solutions.
Project Management: Manage and implement projects aimed at improving operational processes and track their progress.
Performance Monitoring: Monitor and evaluate the performance of implemented solutions and make necessary adjustments.
Trend Analysis: Identify trends and patterns in operational data to forecast future performance and provide actionable insights.
Compliance: Ensure all operations comply with company policies and regulatory requirements.
In this exciting career opportunity, you will have…
Bachelors degree focused in Energy or Sustainability
4-5 years of scheduling experience
0-2 years experience as an Operations or Business analyst
0-2 years of energy efficiency experience
0-1 experience with subcontractors and invoicing
Experience with customer service and strong verbal and written communication
Proficient in Microsoft Office, specifically Excel
Targeted Compensation
$28
Currency
CAD
Type
Hourly
Compensation Range
$25.70 - $42.84Currency
CADType
HourlyAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Additional Job Description
