Cashier/Customer Service
3 weeks ago
Duties and Responsibilities:
Ensure effective and proper procedures for customer check out, handling of tenders, and use of PLUsBag groceries
Memorize popular product codes (produce)
- Answers market telephone calls
- Process online grocery order invoices
- Assist customers with pick-up orders
- Knowledge of company loyalty program (Fresh Rewards)
- Understanding of the company website and app, including grocery and meal ordering, and the sign-up/registration process
- Maintain attractive customer service displays using proper marketing material
- Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
- Willing to Cross-train in different departments based on needs
Qualifications:
- Customer service experience- Cash management/handling experience
- Math skills
- Excellent communication skills
- Experience working with POS system, and/or ability to learn new systems quickly
- Product knowledge and a passion for food
- WHIMS and Food Safety certification requirement (Sunterra will provide online training)
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