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Adobe CX Architect

4 months ago

Toronto, Canada Lyons Consulting Group Full time

Job Description

Adobe CX Architect-

Description

We are seeking an AEP Architect with expertise in Adobe Journey Optimizer (AJO), Adobe Campaign, Customer Journey Analytics (CJA), and Offer Decisioning Engine (ODE) to join our world-class team in Toronto, ON, Canada. As an ADOBE CX ARCHITECT at Capgemini, you will have the opportunity to design and implement solutions that leverage the Adobe Experience Platform (AEP) to drive personalized customer experiences, insights-driven decision-making, and real-time offer management. Join us and be part of a company that values and rewards your skills and expertise.

Responsibilities:

Successfully implement Adobe CX solutions for clients. Lead the design and architecture of Adobe Experience Cloud solutions, ensuring alignment with business objectives and technical requirements Oversee the implementation and integration of Adobe solutions with existing systems, working closely with development and IT teams Provide technical guidance and support to project teams including code reviews, and mentoring; junior architects and developers. Optimize system performance, implement security measures, and ensure compliance with regulatory requirements Collaborate with business stakeholders, create comprehensive documentation, and develop training programs for end-users and technical staff Conduct comprehensive business analysis based on client requirements, leading the technical solution process to design systems aligned with the client's business strategy. Design end-to-end Adobe solutions based on business requirements and client roadmaps, developing architectural blueprints that integrate Adobe solutions within the client's IT landscape. Work with and/or implement Adobe solutions to support use cases and customer journeys, ensuring smooth integration with existing systems. Collaborate with internal teams and vendor partners to design solutions tailored to meet the unique requirements of client. Monitor the technical progress of the team implementing Adobe solutions and platforms.

Requirements:

Minimum 10 years of experience in data architecture, integration, API management, and cross-platform activation with a strong understanding of marketing technologies, digital analytics, customer data platforms, and cross-channel marketing strategies. Strong experience as an AEP Architect or similar role, with successful Adobe implementations. Adept of Adobe Journey Optimizer (AJO), Adobe Campaign builder, Customer Journey Analytics (CJA), and Offer Decisioning Engine (ODE). Proven ability to design and optimize business processes and integrate across disparate systems. Ability to demonstrate concepts visually and in writing as the situation demands to guide stakeholders in thinking through all aspects of the ask. Excellent problem-solving, communication, and project management skills. Ability to lead workshops, define and prioritize client requirements and required capabilities and suggest best practices Certification in Adobe Experience Platform, Adobe Journey Optimizer (AJO), Adobe Campaign builder Customer Journey Analytics, and/or Offer Decisioning Engine are highly desirable. Knowledge of web technologies such as: HTML5, Java Script, XML, Java, WCM, OSGi, REST, GraphQL, Web Analytics, Single Page Application. Understanding of Digital Experience platform landscape and experience with relevant Digital strategies and technologies with knowledge of the typical use cases of Digital Platform implementations (CMS, Analytics, Personalization, CDP, Ecommerce, DAM, Mobile strategies, Web Content Management, Rich internet applications, Web Social Analytics, Marketing Automation, Online Ad targeting, Content Personalization etc.)

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Collaborating with teams of creative, fun, and driven colleagues Flexible work options enabling time and location-based flexibility Company-provided home office equipment Virtual collaboration and productivity tools to enable hybrid teams Comprehensive benefits program (Health, Welfare, Retirement and Paid time off) Other perks and wellness benefits like discount programs, and gym/studio access. Paid Parental Leave and coaching, baby welcome gift, and family care/illness days Back-up childcare/elder care, childcare discounts, and subsidized virtual tutoring Tuition assistance and weekly hot skill development opportunities Experiential, high-impact learning series events Access to mental health resources and mindfulness programs Access to join Capgemini Employee Resource Groups around communities of interest

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over , team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in global revenues of €22 billion.

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