Guest Services Representative

4 weeks ago

Carlyle, Canada Saskatchewan Indian Gaming Authority Full time
Main Duties
Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions.

Responsibilities include : Providing a wide variety of information to guests, assessing urgency and information needs, and referring as appropriate. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations. 

Conditions of Employment

  • Successful candidates are subject to a background check as well are required to obtain and maintain a gaming employee Certificate of Registration from the Saskatchewan Liquor and Gaming Authority (SLGA)/Indigenous Gaming Regulators (IGR).
  • The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
  • Some SIGA locations operate in a high sensory environment. You may be required to work in an environment where you will be exposed to tobacco smoke, high noise levels, flashing and blinking lights, and a congested workplace. SIGA adheres to all occupational health and safety regulations and makes every effort to limit the adverse effects of these elements. 
  • As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
  • Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.
Qualifications

Education

  • Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience.

Experience

  • Experience in the Gaming and/or the Hospitality industry an asset.
  • Experience interacting with the public and providing exceptional customer service an asset.
  • Experience processing cash, debit or credit card as payment an asset. 

Why SIGA? 

At SIGA we focus on quality of life and an inclusive work environment that embodies a strong sense of belonging. As a non-profit, 100% of our net income goes back to our communities. 
Be a part of a game-changing First Nation organization that gives back 

SIGA is one of the 2024 recipients of the Saskatchewan Top 100 Employers award. We are honored to receive this award and proud to be a game-changing employer


Apply today

Once employed with SIGA there are many opportunities for learning, growth and advancement throughout the company. We take great pride in being a preferred employer and aspire to attract the very best and very brightest to become part of our family. We look forward to reviewing your application.

  • Guest Services Representative

    4 weeks ago

    Carlyle, Canada Saskatchewan Indian Gaming Authority Full time

    Job Type- Part-time- Shift Type- Rotational- Travel- # of Hires Needed- 1- Category- Guest Services- Location- Bear Claw Casino - Carlyle, SK S0C 0R0 CA (Primary)- Requisition #- 165.90- Salary Range- $17.60 - $22.02- Closing Date- 4/24/2023- Where You Will Succeed**Main Duties** Reporting to the Casino Shift Manager and under the supervision of the Customer...

  • Guest Services Representative

    5 days ago

    Carlyle, Canada Saskatchewan Indian Gaming Authority Full time

    Main Duties Reporting to the Casino Shift Manager and under the supervision of the Customer Service Specialist, this position provides convenient services to Casino guests by responding to general inquiries and providing information on Casino services, events and promotions. Responsibilities include : Providing a wide variety of information to guests,...

  • Front Desk Agent

    3 weeks ago

    Carlyle, Canada SIGA Full time

    **Job Description**: **Main Duties** This position provides convenient services to Hotel guests by taking reservations, responding to general inquiries, and providing information on Hotel & Casino services, events and promotions. **Responsibilities Include**: Providing exceptional hospitality, emphasizing personalized service and attentive treatment to...

  • Front Desk Agent

    3 weeks ago

    Carlyle, Canada Saskatchewan Indian Gaming Authority Full time

    Job Type- Part-time- Shift Type- Travel- # of Hires Needed- 1- Category- Hotel- Location- Bear Claw Casino - Carlyle, SK S0C 0R0 CA (Primary)- Requisition #- 204.7- Salary Range- $17.60 - $22.02- Closing Date- 8/27/2023- Where You Will Succeed**Main Duties** This position provides convenient services to Hotel guests by taking reservations, responding to...

  • Food Services Worker

    4 weeks ago

    Carlyle, Saskatchewan, Canada Health Careers in Saskatchewan Full time

    Job Details RHA Job Number: GO Number of Vacancies: 1 Profession: Food Service Worker Organization:Saskatchewan Health Authority Facility Name: MOOSE MOUNTAIN LODGE Department: NUTRITION SERVICES Employment Type:Temporary Employment Term:Full Time Posting Date: April 24, 2024 Closing Date: May 2, :30 Hours of Work: Shift Information: Days, Weekends hours per...

  • Food Services Worker

    1 month ago

    Carlyle, Saskatchewan, Canada Health Careers in Saskatchewan Full time

    Job Details RHA Job Number: GO Number of Vacancies: 1 Profession: Food Service Worker Organization:Saskatchewan Health Authority Facility Name: MOOSE MOUNTAIN LODGE Department: NUTRITION SERVICES Employment Type:Temporary Employment Term:Full Time Posting Date: April 24, 2024 Closing Date: May 2, :30 Hours of Work: Shift Information: Days, Weekends hours per...

  • Slot Attendant

    3 weeks ago

    Carlyle, Canada Saskatchewan Indian Gaming Authority Full time

    Job Type- Part-time- Shift Type- Rotational- Travel- 0 - 10%- # of Hires Needed- 1- Category- Slots- Location- Bear Claw Casino - Carlyle, SK S0C 0R0 CA (Primary)- Requisition #- 106.123- Salary Range- $17.60 - $22.02- Closing Date- 7/19/2021- Where You Will Succeed**Main Duties** Reporting to the Casino Shift Manager, under the supervision of the Slot...

  • Laundry Services Worker

    4 weeks ago

    Carlyle, Saskatchewan, Canada Health Careers in Saskatchewan Full time

    Job Details RHA Job Number: GO Number of Vacancies: 1 Profession: Laundry Services Organization:Saskatchewan Health Authority Facility Name: MOOSE MOUNTAIN LODGE Department: LAUNDRY Employment Type:Permanent Employment Term:Part Time Posting Date: April 29, 2024 Closing Date: May 6, :30 Hours of Work: Shift Information: Days 12.00 hours per 3 week rotation...

  • Laundry Services Worker

    1 month ago

    Carlyle, Saskatchewan, Canada Health Careers in Saskatchewan Full time

    Job Details RHA Job Number: GO Number of Vacancies: 1 Profession: Laundry Services Organization:Saskatchewan Health Authority Facility Name: MOOSE MOUNTAIN LODGE Department: LAUNDRY Employment Type:Permanent Employment Term:Part Time Posting Date: April 29, 2024 Closing Date: May 6, :30 Hours of Work: Shift Information: Days 12.00 hours per 3 week rotation...

  • Housekeeping Attendant

    4 weeks ago

    Carlyle, Canada SIGA Full time

    **Job Description**: **Main Duties** This position contributes to the maintenance of the Bear Claw Hotel, by carrying out cleaning tasks to ensure a safe and sanitary environment for Casino guests and staff. **Responsibilities Include**: Cleaning floors, washrooms, storage room, laundry room, elevator, lobby, hallways, stairways, hotel guest rooms,...

  • Front Desk Agent

    1 month ago

    Carlyle, Canada Saskatchewan Indian Gaming Authority Full time

    Main Duties This position provides convenient services to Hotel guests by taking reservations, responding to general inquiries, and providing information on Hotel & Casino services, events and promotions.  Responsibilities Include: Providing exceptional hospitality, emphasizing personalized service and attentive treatment to ensure guests feel welcome...

  • Front Desk Agent

    2 weeks ago

    Carlyle, Saskatchewan, Canada Saskatchewan Indian Gaming Authority Full time

    Main Duties This position provides convenient services to Hotel guests by taking reservations, responding to general inquiries, and providing information on Hotel & Casino services, events and promotions. Responsibilities Include: Providing exceptional hospitality, emphasizing personalized service and attentive treatment to ensure guests feel welcome and...

  • Front Desk Agent

    4 days ago

    Carlyle, Canada Saskatchewan Indian Gaming Authority Full time

    Main Duties This position provides convenient services to Hotel guests by taking reservations, responding to general inquiries, and providing information on Hotel & Casino services, events and promotions.  Responsibilities Include: Providing exceptional hospitality, emphasizing personalized service and attentive treatment to ensure guests feel welcome...

  • Hotel Front Desk Clerk

    3 months ago

    Carlyle, Canada Kenosee Inns Full time

    Hotel Front Desk Clerk NOC 64314Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide general information about points of interest in the area, Balance cash and complete balance sheets, cash reports and related forms, Clerical duties (i.e. faxing, filing, photocopying), Perform light housekeeping and cleaning duties,...

  • Hotel Front Desk Clerk

    2 months ago

    Carlyle, Saskatchewan, Canada Kenosee Inns Full time

    Hotel Front Desk Clerk NOC 64314Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide general information about points of interest in the area, Balance cash and complete balance sheets, cash reports and related forms, Clerical duties (i.e. faxing, filing, photocopying), Perform light housekeeping and cleaning duties,...

  • Hotel Front Desk Clerk

    2 weeks ago

    Carlyle, Saskatchewan, Canada Kenosee Inns Full time

    Hotel Front Desk Clerk NOC 64314Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide general information about points of interest in the area, Balance cash and complete balance sheets, cash reports and related forms, Clerical duties (i.e. faxing, filing, photocopying), Perform light housekeeping and cleaning duties,...

  • Hotel Front Desk Clerk

    4 weeks ago

    Carlyle, Canada Kenosee Inns Full time

    Hotel Front Desk Clerk NOC 64314Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide general information about points of interest in the area, Balance cash and complete balance sheets, cash reports and related forms, Clerical duties (i.e. faxing, filing, photocopying), Perform light housekeeping and cleaning duties,...

  • Hotel Front Desk Clerk

    4 weeks ago

    Carlyle, Saskatchewan, Canada Kenosee Inns Full time

    Hotel Front Desk Clerk NOC 64314Register arriving guests and assign rooms, Take, cancel and change room reservations, Provide general information about points of interest in the area, Balance cash and complete balance sheets, cash reports and related forms, Clerical duties (i.e. faxing, filing, photocopying), Perform light housekeeping and cleaning duties,...

  • Housekeeping Attendant

    2 weeks ago

    Carlyle, Saskatchewan, Canada SIGA Full time

    Job Description:Main DutiesThis position contributes to the maintenance of the Bear Claw Hotel, by carrying out cleaning tasks to ensure a safe and sanitary environment for Casino guests and staff.Responsibilities Include: Cleaning floors, washrooms, storage room, laundry room, elevator, lobby, hallways, stairways, hotel guest rooms, windows, and furniture....

  • Cage Cashier

    2 weeks ago

    Carlyle, Saskatchewan, Canada Saskatchewan Indian Gaming Authority Full time

    Job Type- Part-time- Shift Type- Rotational- Travel %- # of Hires Needed- 1- Category- Cage- Location- Bear Claw Casino - Carlyle, SK S0C 0R0 CA (Primary)- Requisition # Salary Range- $ $22.02- Closing Date- 6/13/2023- Where You Will SucceedMain Duties:Reporting to the Cage Coordinator, under the supervision of the Cage Supervisor, this position focuses on...