Ops Agent Admin

GENERAL SUMMARY
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred. Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role. Standard level MS Excel, Word. PowerPoint is preferred. Good communication (verbal/written), interpersonal and organizational skills required. Note1: There are 2 PPT positions - one in AM and one in PM
Note 2: This position will cover gatekeeper duties
Note 3: The address is 280 TAIGANOVA CRESCENT, FORT MCMURRAY, AB, T9K0T4
Note 4: This is a 1 year temporary assignment

DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

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