Technology Business Coordinator Fall 2024 Co-op

7 days ago

Waterloo, Canada Definity Full time
Job Description

Work term: Fall (September 9, 2024 Start Date)

Work term length: 4-month or 8-month

From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment. 

If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.

 

What you’ll be doing:

  • Create and maintain new and existing intake requests through JIRA & Clarity
  • Clarity and JIRA intake request tracking and reporting
  • Liaise with business partners to identify and define problem statements and objectives to achieve desired customer outcome
  • Provide 2022 Strategic Planning support and consolidation of all requests
  • Creation and/or updating of executive PowerPoint presentations
  • Chair meetings, take & distribute minutes to all team members and stakeholders
  • Keep the Technology Business Partner or Architect apprised of any emerging issues as they arise that may impact our customer
  • Assist in quality assurance (engineering) tasks as needed
  • Liaise with Technology Delivery Manager in the management of change tickets (via ITSM processes) as needed
  • Consolidate and manage team confluence pages

 

What you bring:

  • Currently enrolled in a University or College Program; preferred field of study is Computer Science, Technology or related Business discipline. 
  • Previous experience working in a technology solution environment is an asset  
  • Previous experience working in an Agile/Scrum environment is an asset  
  • Proficient in MS Office 365 (Word, Excel, PowerPoint) and MS Teams is an asset  
  • Experience with JIRA, ServiceNow, Clarity (CA PPM), ServiceNow is an asset 
  • Self-driven, able to move tasks & requests forward independently and with personal accountability  
  • Team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus  
  • Detailed orientated, organized and resourceful  
  • Adaptive and Agile, able to rapidly pivot your efforts between multiple priorities as business needs change to provide value to our customers 

 

Did you know?

  • We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.  
  • We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.  
  • We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.  

 

What can Definity offer you?

  • Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need. 
  • Culture of accountability, empowerment, and collaboration. 
  • Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. 
  • Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism 
  • Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our  
About Us

The hourly compensation for the role starts at $22/h and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter. 

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting: .

Background checks

This role requires successful clearance of a background check (including criminal checks and leadership references). 


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