Accessibility Shuttle Driver

3 weeks ago

Vancouver, Canada The University of British Columbia Full time

Job Category

CUPE 116 Accessibility Shuttle Drivers

Job Title

Accessibility Shuttle Driver

Department

Accessibility Shuttle | Program Support | Centre for Accessibility | Student Affairs | VP Students

Posting End Date

December 20, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Apr 30, 2024

This posting is for two (2) vacancies.

Please note that the pre-requisite for this position is to be a registered UBC student and eligible to work in the upcoming academic year. This includes: Current Students in an Undergraduate Program, Current Students in a Masters Program, Current Students in a Phd Program.

Please include a cover letter in your application that answers the following questions: ​

1. What is your motivation for applying for a position with the UBC Accessibility Shuttle Program?

2. What qualities, skills, or experience do you have that make you a suitable candidate?

3. In your opinion, why is the Accessibility Shuttle Program important for enhancing campus accessibility?

4. Do you hold a valid class 5 driver’s license or equivalent?

5. What is your intended graduation date?

6. The UBC Accessibility Shuttle offers service from Monday to Friday (except statutory holidays) from 8:30am to 4:30pm. Shifts are approximately four hours long, between 8:30am-12:30pm or 12:30pm-4:30pm. Please indicate in your cover letter which days and times you are available to work as well as the number of hours you are available for per week.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. 

Job Summary
As a Shuttle Driver, you will be receiving pickup requests and answering questions about the program by phone, coordinating rides via online booking software, and ensuring good communication with other staff members. You will be picking up and dropping off of clients at designated shuttle stops while complying with UBC regulations regarding driving on campus, and communicating regularly with the dispatcher on shift.

Organizational Status

Working out of UBC’s Centre for Accessibility, Accessibility Shuttle Divers will be taking part in a program that aims to promote accessibility on UBC’s Point Grey campus. The shuttle assists people with conditions that impact their mobility accesses areas the UBC pedestrian-priority zone. The shuttle transports students, staff, faculty, and visitors between designated stops on campus. It runs year-round, typically from 8:00am to 7:30pm, and bookings are made in advance by phone.

This is an opportunity for students to gain valuable professional experience working with diverse clients and to be a part of a program that contributes to an inclusive campus culture. Successful candidates for this position are expected to be available for a minimum of one shift per week. Shifts are approximately four hours long. Please note that a valid class 5 driver’s license or equivalent is mandatory.


Work Performed

Coordinate pickups and dispatch the shuttle

Drive clients on designated shuttle route in a safe and professional manner

Maintain visibility to students, faculty, and staff while driving on campus route

Complete appropriate reports (shift, incident, and vehicle inspection reports)

Ensure client confidentiality

Ensure good communication with clients, program staff, and coordinator

Assist in gathering client feedback, data, and promoting the service to the UBC and wider communities

Actively uphold and promote the philosophy and integrity of the program; act in a professional manner

Work closely with the Campus Accessibility Coordinator

Maintain cleanliness of vehicle

Other duties as assigned


Consequence of Error/Judgement
Errors or decisions made will directly impact the mobility, accessibility and experience of UBC students, guests and staff which will directly affect the reputation of the unit and the University.

Supervision Received
Receives direction from Campus Accessibility Coordinator

Supervision Given
None

Minimum Qualifications

Registered UBC student and eligible to work in the upcoming academic year. Current Students in an Undergraduate Program, Current Students in a Masters Program, Current Students in a Phd Program.


- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

Available for a minimum of one shift per week between 8:30am-12:30pn and 12:30pm-4:30pm on weekdays

Professional, responsible, and able to maintain composure under stress

Outgoing, energetic, and flexible

Good knowledge of the geographical layout of UBC campus

Sincere interest in improving accessibility on UBC campus

High level of interpersonal skills and sensitivity to people with disabilities

Experience in customer service and working with people with disabilities are considered an asset

Candidates must hold a valid class 5 driver’s license or equivalent, submit a driver’s abstract, pass a short written test and road test, and successfully complete training

Logistics / coordinating skills

Customer service, communication, and conflict management skills

Office experience

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