Account Manager
4 weeks ago
- This role is expected to be $100K/year + (after training)
- Some travel is expected, (70% in office, 30% travel)
- Fostering genuine relationships with existing and potential customers by understanding their needs, offering solutions, and providing prompt follow-up
- Managing all aspects of customer accounts to ensure deadlines and pre-service requirements are met and post-sale checks are completed
- Welcoming customers to the store front and showcasing product to effectively demonstrate its value
- Identifying potential customers and contacts to build sales leads
- Active listening and problem solving to ensure customer satisfaction remains the sole focus within all interactions
- Working with ownership group to develop and implement sales strategies
- Staying informed regarding market trends, competitor activities, and industry trends to ensure products are priced appropriately
- Maintaining accurate client database and records, and tracking of sales activity
- Communicating with internal and external stakeholders to problem solve and ensure customer needs are met
- Assisting with customer financing options on an as needed basis
- 5+ years of proven business development or project coordination experience with a drive to exceed expectations
- A presence or energy that captures immediate attention
- Strong interpersonal communication skills, including strong active listening skills
- Can adapt to changing circumstances or challenging situations using well-developed problem-solving skills and remain accountable to decisions
- Technologically literate; must be competent in Microsoft Office Suite
- Ability to travel within Western Canada
- Post secondary education is preferred
- This position is based in Lethbridge, AB. Successful candidates must reside or be willing to relocate to the Lethbridge area
- Construction or Housing Industry experience
#INDHM
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