Night Auditor

4 weeks ago

Toronto, Canada The Drake Full time

Celebrating its 20th anniversary this year, The Drake is a growing Canadian hospitality brand focused on lifestyle hotels, food + drink and special events. We’re more than a place to sleep, eat + drink; we believe culture and community matter and are committed to an exceptional hospitality experience delivered in our signature style; one that is genuine, personal, memorable and embraces the energy of discovery. We value honesty and spontaneity because that's the stuff of real connection and believe that hospitality is an act of care. The Drake Hotel (Toronto), Drake Devonshire Inn (Wellington, Prince Edward County), and Drake Motor Inn (Wellington, Prince Edward County) are each reflective of their respective neighbourhoods as inclusive hubs for unique and diverse experiences through art, culture and hospitality with great seasonal menus, a robust cocktail list, carefully curated curiosities, and genuine hospitality excellence for all. 

The Drake Hotel is looking for a high energy, enthusiastic hospitality professional to join our Front Desk team as a Night Auditor. This is a fantastic opportunity for an individual seeking to build their hotel and hospitality experience as part of a small team with a focus on providing world-class service to our guests.

The successful candidate will perform nightly Night Audit + Guest Service functions with the highest degree of professionalism, efficiency and hospitality to ensure 100% guest satisfaction.

Responsibilities
  • Greets all guests with enthusiasm, prepared to provide information regarding all aspects of what The Drake has to offer
  • Exercises outstanding telephone etiquette, ensuring phones are answered promptly
  • Ensures all aspects of room reservation protocol are followed, including bookings, confirmations + cancellation policies,
  • Follows Drake check in and out procedures, ensuring mandatory details are covered while building genuine rapport + relationships with guests
  • Responds to all guest requests in a timely manner with follow-up communication 10 minutes after to ensure 100% guest satisfaction
  • Communicates effectively with Housekeeping staff to facilitate room turnover, when necessary
  • Responsible for monitoring hotel lobby cleanliness and to participate in maintaining high standards of cleanliness at all times
  • Has a full understanding of all DJ, Art & live music programming; and communicates it in a manner that will encourage all clients to enjoy all that Drake has to offer
  • Communicates + collaborates with Security and F+B teams to provide genuine, professional, top quality service to all Drake guests at all times
  • Ensures that all correspondence, as a Drake representative, is reflective of all that we, as a world class hotel, stand for
  • Has the highest level comprehension of all Drake products
  • Maintains highest degree of confidentiality on audit procedures, guest information and monetary systems
  • Performs all Audit tasks related to InnQuest/RoomMaster systems with 100% efficiency and accuracy
  • Manages internet inventory and works closely with Hotel Manager to ensure yield management goals are achieved
  • Troubleshoots any issues or inaccuracies with balancing the audit and seeks to solves problems to perform 100% accurate audit
  • Maintains awareness of fire and safety regulations

Requirements

  • A genuine love of hospitality + a warm engaging spirit
  • A combination of formal education + some real-world experience
  • Exceptional written + verbal communication skills
  • Opera Cloud experience preferred
  • Night Audit experience is an asset

Benefits

We pride ourselves in providing strong leadership and development opportunities for passionate hospitality professionals who are looking to build rewarding, long-term careers. Drake offers a competitive compensation, bonus, and benefits package, training programs and other unique perks, as part of joining our team.

The Drake Hotel is an equal opportunity employer. We are committed to fostering a positive, supportive, and creative environment at Drake Hotel Properties that promotes equity, inclusiveness and diversity. We welcome job applications from candidates of all backgrounds including, but not limited to, BIPOC (Black, Indigenous, People of Colour); refugees, newcomers, and immigrant persons; two-spirit, LGBTQ+ and gender non-binary persons, and persons with disabilities. Please advise us of any accommodations needed to ensure you can access and complete the submissions process.

  • Night Auditor

    3 weeks ago

    Toronto, Canada Executive Hotel Cosmopolitan Toronto Full time

    **Welcome to Executive Hotels and Resorts! An individually crafted hotel experience that offers the best locations in each city with excellent service and value - for the Executive at work and play.** **Position Summary** The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts,...

  • Night Auditor

    4 hours ago

    Toronto, Canada Delta Toronto Airport Hotel Full time

    The Delta Hotels by Marriott Toronto Airport & Conference Centre, 433 premium guestroom hotel with its 60,000 sq. ft. of meeting space, a full service Starbucks and four additional dining venues is located near Toronto's Pearson International Airport, featuring a new streamlined design to allow guests the essentials needed for both business and leisure...

  • Night Audit

    6 days ago

    Toronto, Canada Park Hyatt Toronto Full time

    Summary **Find your place at Park Hyatt Toronto**:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.** **At Hyatt, diversity, equity and inclusion are at the core of our purpose: _to care for people so they can be their...

  • Hotel Night Auditor

    4 weeks ago

    Toronto, Canada Courtyard Marriott Toronto Airport Full time

    **About us** Courtyard by Marriott Toronto Airport is striving to be the employeer of choice for all hospitality team members. Internal opportunities as well as managed hotels through out Cananda give our team members options for advancement as well as discounts on travel globally. We are looking for the right people with a service attitude to join...

  • Electrical Construction Auditor

    4 weeks ago

    Toronto, Canada SNC-Lavalin Full time

    Job Description Electrical Construction Auditor Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place! ...

  • Night Auditor/guest Service Agent

    24 hours ago

    Toronto, Canada One King West Hotel & Residence Full time

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Generates and distributes night audit reports - Demonstrates a complete understanding of auditing - Registers the days transactions and corrects all errors - Ensures all credit cards are balanced daily with our PMS - Ensures all market codes correspond to correct rates before posting room and tax - Balances all...

  • Electrical Construction Auditor

    4 weeks ago

    Toronto, ON, Canada AtkinsRéalis Full time

    Electrical Construction Auditor Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place! Come join us in reshaping the...

  • Electrical Construction Auditor

    4 weeks ago

    Old Toronto, Canada AtkinsRéalis Full time

    Electrical Construction AuditorAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place!Come join us in reshaping the...

  • Electrical Construction Auditor

    1 month ago

    Old Toronto, Canada AtkinsRéalis Full time

    Electrical Construction AuditorAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place!Come join us in reshaping the...

  • Electrical Construction Auditor

    3 days ago

    Old Toronto, Canada AtkinsRéalis Full time

    Electrical Construction AuditorAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place!Come join us in reshaping the...

  • Electrical Construction Auditor

    4 weeks ago

    Old Toronto, Canada AtkinsRéalis Full time

    Electrical Construction AuditorAre you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly count on? You’ve come to the right place!Come join us in reshaping the...

  • Night Auditor

    1 month ago

    Toronto, Canada Marriott International, Inc Full time

    **Job Number** 23108643 **Job Category** Finance & Accounting **Location** W Toronto, 90 Bloor Street East, Toronto, ONT, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial...

  • Night Auditor

    1 week ago

    Toronto, Ontario, Canada W Hotels Full time

    Job Number Job Category Finance & AccountingLocation W Toronto, 90 Bloor Street East, Toronto, ONT, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure...

  • Night Auditor/front Desk Agent

    6 days ago

    Toronto, Canada Neill Wycik Hotel Full time

    Throughout the school year, Neill-Wycik Co-operative College Inc. provides full-time students affordable accommodation in downtown Toronto. During the summer months, many of the rooms are converted into a 320-room hotel, Neill Wycik Hotel, where groups and individuals from around the world can stay while they tour the largest city in Canada. We are partners...

  • Night Auditor Supervisor

    24 hours ago

    Toronto, Canada Revera Inc. Full time

    **Description** - Revera is a leading owner, operator and investor in the senior living sector. We offer seniors’ apartments, independent living, assisted living, memory care and long term care. We understand how to create the best experience for people living in a Revera home. We believe everyone should have the opportunity to live a life of purpose, and...

  • Senior Fund Accountant

    4 weeks ago

    Toronto, ON, Canada Sagard Holdings Inc. Full time

    Sagard Holdings (“Sagard”) is a multi-strategy alternative asset manager with professionals located in Canada (Montreal, Toronto), the US, Europe and Asia. Assets under management have expanded from US$500M to more than US$25B and Sagard’s team of diverse professionals has grown from 50 to more than 300 team members in just five years. Sagard invests...

  • Junior Financial Analyst

    3 weeks ago

    Toronto, Canada COPERNICUS LODGE Full time

    **Job description** Copernicus Lodge is a healthcare organization that provides for a continuum of care to primarily polish seniors. We are located in the heart of Roncesvalles Village just west of downtown Toronto. We have 200 seniors’ apartments with a Supportive Housing program, 228 Long Term Care beds and an Adult Day Program. We are looking for a...

  • Senior Fund Accountant

    4 weeks ago

    Toronto, ON, Canada Sagard Holdings Inc. Full time

    Sagard Overview: Sagard Holdings (“Sagard”) is a multi-strategy alternative asset manager with professionals located in Canada (Montreal, Toronto), the US, Europe and Asia. Since 2016, Sagard has grown exponentially. Assets under management have expanded from US$500M to more than US$25B and Sagard’s team of diverse professionals has grown from 50 to...