Technical Presales Engineer
4 weeks ago
Why Join Sinclair Technologies?
We have an innovative and outstanding team of industry professionals who drive our ongoing success at Sinclair. We strive to offer a supportive, inclusive, and nurturing environment that helps our employees expand their careers and reach their highest potential.
Summary:
Position: Technical Presales Engineer
Department: Solutions Engineering
Reports to: Engineering Manager
Position Type: Permanent, Full-Time
Location: USA remote or Aurora Ontario, Canada on-site
The primary role of the Technical Sales Engineer includes preparing RF system designs for customer applications, developing and providing product training and technical support to customers, and establishing strong relationships with customers’ technical design teams worldwide. In addition, the Technical Sales Engineer will provide input to the product engineering group for the development of our product roadmap and technical support for market launches of new products, and conduct market research as part of discussions with customers.
This position requires travel for approximately 20% of the time.
What You'll Do:
Support pre-sales discussions to obtain sufficient information to convert customers’ requirements into detailed specifications for quotation and implementation. Prepare custom RF conditioning system designs for customers. Working with the Sales team, identifying product value propositions, developing promotional and training materials, and leading training sessions with customers. Assist Sales, Engineering, and Quality Departments with remote/on-site technical support for customers. Provide technical support to the Production Department in terms of system design updates and delivery sign-off. Maintain customer contact as well as oversee the resolution of customer complaints. Support identifying market opportunities that can be advantageous for our company to seek new clients who might benefit from our products. Attend various trade shows and conferences as required to deliver solution presentations and provide technical pre-sales support.What You'll Bring:
Minimum 10 years of experience in the Land Mobile Radio (LMR) and Private Broadband industry in a technical capacity is mandatory. Expertise in RF combining system, DAS, and antenna subsystem design. Demonstrated experience in dealing with multiple active projects across multi-functional teams. Ability to prioritize in a high-expectation environment. Adept at making presentations to internal and external audiences. Experience with new product introduction promotion through different distribution channels and industry verticals. Technical undergraduate degree, preferably in electrical engineering. Proficient with MS Excel, Word, and PowerPoint Positive work attitude. A high degree of focus. Strong analytical skills Self-starter. Excellent communication skills (oral, written, and presentations). Good interpersonal skills for working with customers, sales, and engineering staff.What We Offer:
Paid vacation days; 5 paid sick days; % paid by employer comprehensive health benefits package including medical, dental, life & disability insurance and more (coverage varies); 4% RRSP matching; Up to an annual maximum of $2, per year professional development fund for designations and accreditations; % reimbursed job-related training; Fitness reimbursement program; Flexible hours of work based on position; Employee Referral Program; Employee Award Program; Plenty of on-site parking & a 5-minute walk to GO Train station; Office located in a serene location full of greenery in Aurora, ON (go for a quick hike at lunch at Sheppard’s Bush); Employee events & initiatives: company BBQs, free lunch events, ice cream trucks, employee raffles, and a lunchroom fully stocked with a variety of coffees & teas. Please note that benefits may vary by location and employment status.
Job Application Requirement:
Email applications must include the subject line “Technical Sales Engineer
We thank all applicants in advance for their interest; however, only those under consideration will be contacted.
Applicants must hold either a Canadian citizenship, Canadian Permanent Residency, or Work/ Study Permit. Unfortunately, we are unable to provide assistance for work authorization.
About Us:
Sinclair Technologies, a division of Norsat International Inc., is a leading designer and manufacturer of antenna and RF signal conditioning products, systems, and coverage solutions. Sinclair products are used extensively in public safety and private industry communication networks, such as emergency services, transportation, natural resources, and utilities. We have over 70 years of industry-leading expertise in all aspects of antenna and RF signal conditioning design and manufacturing. With a strong focus on R&D, we continue to expand our product offerings and offer industry-leading technical solutions.
Reports to: Engineering Manager
Position Type: Permanent, Full-Time
Diversity Statement:
The Company values a diverse workplace where equal employment opportunities are available and commits to practicing a fair recruitment and hiring process in which all candidates are considered on the basis of their skills, abilities, and fit with the Company. All qualified applicants will receive consideration for employment without regard to race, colour, ancestry, place of origin, religion, age, sex, gender identity or expression, sexual orientation, marital status, family status, pregnancy, and physical or mental disability.
Accessibility Accommodations:
More information about our accessible workplace, including disability accommodations, are available upon request for candidates taking part in all aspects of the selection process.
Security Screening Requirement:
Sinclair is a secure facility; thus, all employment is contingent upon the selected candidate’s successful clearance from federal security screenings, including Criminal Record Check.
We thank all applicants in advance for their interest; however, only those under consideration will be contacted.
No recruiters please.
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