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Team Member

4 months ago

Edmonton, Canada Chick-Fil-A West Edmonton Mall Full time

Chick-Fil-A West Edmonton Mall is searching for highly motivated individuals to join our team as Team Members. In our fast-paced and customer-focused environment, you will play a crucial role in providing exceptional service to our guests. If you are enthusiastic about delivering outstanding dining experiences and thrive in a collaborative team, we would be delighted to hear from you. Chick-fil-A West Edmonton Mall is currently hiring various full-time and part-time team members to support the daily restaurant operations of Alberta's newest and first Chick-fil-A location.

As a member of our team, your main responsibility will be to provide outstanding customer service. This will involve welcoming guests, taking their orders, preparing and serving food, and ensuring that the work environment is clean and safe. You will also have the opportunity to work in different areas of the restaurant, such as the front counter and the back of the house.

Responsibilities
  • Provide friendly and efficient service to all guests, ensuring their needs are met and exceeded
  • Take customer orders accurately and process payments
  • Prepare and serve food according to Chick-Fil-A standards and recipes
  • Maintain a clean and organized work area, following food safety guidelines
  • Provide guests with accurate information about menu items and promotions
  • Resolve customer complaints and ensure guest satisfaction
  • Collaborate with team members to deliver exceptional dining experiences
  • Promote and maintain the restaurant's vision, mission, culture, and core values.
  • Consistently implement all components of our "Winning Hearts Everyday" strategy.
  • Ensure that all training standards specific to the Pathway program are followed within the restaurant.
  • Ensure that our models - first & second mile and recovery models - are maintained.
  • Possess strong personal characteristics primarily; humility, and a willingness to collaborate and learn
  • Perform additional work duties as assigned by leadership to support business needs

Requirements

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong attention to detail and ability to follow instructions
  • Flexibility to work various shifts, including weekends and holidays monday-saturdays
  • Ability to stand for long periods of time, bend and lift up to 50 pounds
  • Previous experience in the food service industry is a plus
  • Food safety certification is preferred, but not required
  • must be legally permitted to work in Canada

Benefits

  • Sundays off
  • Employee meal discounts
  • On-the-job training
  • Leadership development opportunities
  • Perfomance driven coaching culture
  • room for internal career growth
  • Internal
  • Scholarship opportunities up to $25,000 per year
  • Flexible Scheduling
  • Elevated minimum wage

Company Information

Chick-fil-A is in the business of serving our guests great food and remarkable experiences. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients including our signature Chick-fil-A sandwhich.

Today, Chick-fil-A® restaurants serve great tasting food to millions of guests every year, in more than 3,000 restaurants in 48 states, Washington, D.C., Puerto Rico and Canada. Chick-fil-A opened its first Canadian restaurant in 2019. Chick-fil-A was officially founded in 1967 by S. Truett Cathy. He made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose — a practice we uphold today.

Job Type: Full-time & Part-time

Pay: $15.50 - 16.00 per hour

  • Training & Development