Service Manager Agriculture

4 weeks ago

Drumheller, Canada Brandt Full time

Our Drumheller, AB location is looking for an exceptional individual with a strong Agriculture background to join our service department as a Service Manager for our John Deere Agriculture dealership.

The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident heavy duty mechanics.

 

Duties & Responsibilities

  • Managing service workflow
  • Enforcing standards, policies, and reporting practices are followed to established standards
  • Development and management of the Service Department budget to meet financial and operational goals
  • Preparing quotes for customer work orders; opening & closing work orders
  • Inspect/operate customer equipment as part of resolving concerns/diagnostics
  • Monitor service revenue and expenses monthly
  • Ensure work is performed according to established safety and industry standards
  • Reviewing employee performance against goals on an ongoing basis
  • Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment

#LI-onsite



Required Skills
  • Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
  • Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
  • Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
  • Must be proficient in using work-related desktop applications and web-based productivity applications
  • Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
  • A recent driver's abstract will be required


Required Experience
  • Demonstrates a strong commitment to occupational health and safety
  • 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson heavy duty mechanic, combined with 3 years’ management/supervisory experience in the heavy duty equipment industry
  • Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
  • Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
  • Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers
  • Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
  • Must be self-motivated in learning and applying new knowledge and skills and is willing to share knowledge with others
  • Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
  • Must be proficient in using work-related desktop applications and web-based productivity applications
  • Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
  • A recent driver's abstract will be required

  • Territory Manager

    4 weeks ago

    Drumheller, Canada Brandt Full time

    Our Drumheller, Alberta branch is looking for an exceptional individual to join our sales department as a Territory Manager for our Agriculture Division (John Deere). Duties & ResponsibilitiesSell new and used whole goods product within the designated sales territoryComplete all sales documentation in a timely and accurate mannerKeep current on...

  • Agriculture Heavy Equipment Technician

    3 weeks ago

    Drumheller, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7856-046 • Full-Time/Regular Our Drumheller branch is looking for an exceptional individual to join our service department as a Service Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Agriculture Heavy Equipment Technician

    3 weeks ago

    Drumheller, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7856-046 • Full-Time/Regular Our Drumheller branch is looking for an exceptional individual to join our service department as a Service Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Agriculture Heavy Equipment Technician

    1 week ago

    Drumheller, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7856-046 • Full-Time/Regular Our Drumheller branch is looking for an exceptional individual to join our service department as a Service Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Agriculture Heavy Equipment Technician

    3 weeks ago

    Drumheller, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7856-046 • Full-Time/Regular Our Drumheller branch is looking for an exceptional individual to join our service department as a Service Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Agriculture Heavy Equipment Technician

    4 weeks ago

    Drumheller, Canada Brandt Full time

    Our Drumheller branch is looking for an exceptional individual to join our service department as a Service Technician for our Agriculture Division (John Deere).Duties & Responsibilities:Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay tools, and other Ag & Turf implements. This includes, engine, transmission,...

  • Agriculture Field Heavy Equipment Technician

    4 weeks ago

    Drumheller, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7855-046 • Full-Time/Regular Our Drumheller, AB branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Agriculture Field Heavy Equipment Technician

    4 weeks ago

    Drumheller, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7855-046 • Full-Time/Regular Our Drumheller, AB branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Agriculture Field Heavy Equipment Technician

    1 week ago

    Drumheller, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7855-046 • Full-Time/Regular Our Drumheller, AB branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Agriculture Field Heavy Equipment Technician

    4 weeks ago

    Drumheller, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7855-046 • Full-Time/Regular Our Drumheller, AB branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Agriculture Field Heavy Equipment Technician

    4 weeks ago

    Drumheller, Canada Brandt Full time

    Our Drumheller, AB  branch is looking for an exceptional individual to join our service department as a  Field Heavy Equipment Technician for our Agriculture Division (John Deere).  Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay tools, and other Ag & Turf implements. This includes, engine, transmission,...

  • Agriculture Heavy Equipment Technician

    3 weeks ago

    Drumheller, AB, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7856-046 • Full-Time/Regular Our Drumheller branch is looking for an exceptional individual to join our service department as a Service Technician for our Agriculture Division (John Deere). Duties & Responsibilities: Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors,...

  • Agriculture Field Heavy Equipment Technician

    4 weeks ago

    Drumheller, AB, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7855-046 • Full-Time/Regular Our Drumheller, AB branch is looking for an exceptional individual to join our service department as a Field Heavy Equipment Technician for our Agriculture Division (John Deere). Diagnose, Repair & Maintain all systems on agricultural equipment such as Tractors, Hay...

  • Journeyman Heavy Equipment Technician

    2 weeks ago

    Drumheller, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Journeyman Heavy Equipment Technician POSITION TYPE: Permanent – Full Time BRANCH: Drumheller, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent...

  • Journeyman Heavy Equipment Technician

    2 weeks ago

    Drumheller, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Journeyman Heavy Equipment Technician POSITION TYPE: Permanent – Full Time BRANCH: Drumheller, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent...

  • Journeyman Heavy Equipment Technician

    1 week ago

    Drumheller, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Journeyman Heavy Equipment Technician POSITION TYPE: Permanent – Full Time BRANCH: Drumheller, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent...

  • Journeyman Heavy Equipment Technician

    2 weeks ago

    Drumheller, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Journeyman Heavy Equipment Technician POSITION TYPE: Permanent – Full Time BRANCH: Drumheller, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent...

  • Journeyman Heavy Equipment Technician

    4 weeks ago

    Drumheller, Canada Rocky Mountain Equipment Full time

    RME IS CURRENTLY OFFERING SIGNING BONUSES FOR SERVICE TECHNICIANS! JOB TITLE: Journeyman Heavy Equipment Technician POSITION TYPE: Permanent – Full Time BRANCH:  Drumheller, AB REPORTING TO: Service Sales Manager The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The...

  • Heavy Equipment Technician

    1 week ago

    Drumheller, AB, Canada Brandt Full time

    Service Technicians/Mechanics Drumheller, AB • ID: 7856-046 • Full-Time/Regular Our Drumheller branch is looking for an exceptional individual to join our service department as a Service Technician for our Agriculture Division (John Deere). Duties & Responsibilities: # Diagnose, Repair & Maintain all systems on agricultural equipment such as...

  • Operations Manager, Highway Maintenance

    4 weeks ago

    Drumheller, Canada LAPRAIRIE Full time

    LaPrairie Works Inc., a member of LaPrairie Group of Companies, provides highway and bridge maintenance, civil construction, slope stabilization, erosion and drainage control, and environmental remediation services across Western Canada. We are proud to be formally recognized with industry and ministerial awards for innovation and environmental stewardship,...