Technical Service Advisor

3 weeks ago

Valcourt, Canada BRP Full time
DESCRIPTION DU POSTE

Our Global Services team is recruiting for an open position as a Technical Service Advisor. Join our team and begin your journey towards moving people with passion and innovation We are looking for someone passionate about service and the overall powersports world. Someone who shares our obsession to deliver and secure outstanding service experiences that move people on snow, water, dirt and asphalt.

Do you enjoy working in a multicultural environment? Are you driven and committed when it comes to troubleshooting? Do you consistently strive to make a difference in the service experience and foster positive business relationships?

YOU’LL HAVE THE OPPORTUNITY TO:

·Act as a front of house advisor representing BRP globally by providing efficient expert advice, performing technical, mechanical and electrical diagnostics and answering dealer inquiries quickly focusing on right the first time and reflecting our quality service pledge.

·Provide technical solutions to dealership technicians and support other department like warranty and customer care teams

·Guide dealers on best practices related to BRP policy , processes and guidelines

·Proactively support and coach our partnersand dealer network with regards to technical support and dealer inquiries all while building and maintaining our dealer relationship.

·Represent BRP and build relationships by participating in events

·Highlight issues quickly, Identify and escalate emerging issues or trends and represent your sector in order to continuously and proactively improve and optimize our support services..

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

·Basic technical degree or any relevant qualification in powersport, automotive, marine or small engine mechanics

·At least 2 years of relevant experience in a powersport dealership or in a similar environment with general mechanical knowledge

·Strong troubleshooting and diagnostic skills with thorough understanding of electrical and mechanical theory

·Ability to navigate and understand electronic parts catalogs, engineering drawings and bill of materials

·Must speak French and English - Spanish or Italian an asset

·Excellent written and verbal communication skills; ability to articulate thoughts, ideas and technical terminology.

·Ability to adapt easily to different circumstances, individuals, situation and working in a multicultural environment

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 23, spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

  • Technical Services Manager

    1 month ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION General summary As an active member of the BRP-Juarez 1 Management team, you will be responsible of the function of Maintenance and RAM. Experience and education Bachelor’s degree in Electromechanical, Mechatronic, manufacturing, electrical career. A minimum of 10 years in maquiladora and/or automotive industry. Knowledge, skills...

  • Hil Validation Technical Advisor

    5 days ago

    Valcourt, Canada BRP Full time

    We are looking for a Hardware-in-the-loop (HIL) Validation Technical Adviser reporting to the Diagnostic and Validation Team Leader in the Mechatronics Group. In this role, you will ensure the smooth operation of the HIL system as a testing and simulation solution for various electrical and mechatronic systems. As such, you'll have an impact by supporting...

  • HIL Validation Technical Advisor

    5 days ago

    Valcourt, Canada BRP Full time

    We are looking for a Hardware-in-the-loop (HIL) Validation Technical Adviser reporting to the Diagnostic and Validation Team Leader in the Mechatronics Group. In this role, you will ensure the smooth operation of the HIL system as a testing and simulation solution for various electrical and mechatronic systems. As such, you'll have an impact by supporting...

  • HIL Validation Technical Advisor

    4 days ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION We are looking for a Hardware-in-the-loop (HIL) Validation Technical Adviser reporting to the Diagnostic and Validation Team Leader in the Mechatronics Group. In this role, you will ensure the smooth operation of the HIL system as a testing and simulation solution for various electrical and mechatronic systems. As such, you'll have an impact...

  • P&A Product Advisor EMEA

    4 days ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION We are looking for a P&A Product advisor for the EMEA region. The role is based in any EMEA office and travel could get up to maximum 10 % of time. This is a 24 month full-time temporary role. YOU’LL HAVE THE OPPORTUNITY TO: 1. Accessory Product Management (45%) -Manage full accessory portfolio for the on road, offroad and on...

  • P&A Product Advisor EMEA

    2 days ago

    Valcourt, Canada BRP Full time

    DESCRIPTION DU POSTE We are looking for a P&A Product advisor for the EMEA region. The role is based in any EMEA office and travel could get up to maximum 10 % of time. This is a 24 month full-time temporary role. YOU’LL HAVE THE OPPORTUNITY TO: 1. Accessory Product Management (45%) -Manage full accessory portfolio for the on road, offroad and on...

  • Health and Safety Advisor

    5 days ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION We are looking for an occupational health and safety Advisor who will report to the OHS team leader in the Research Center and who’ll be tasked with helping us develop and implement best OHS practices. As part of your role, you’ll be significantly contributing to the achievement of the organization's OHS objectives. You will have the...

  • Health and Safety Advisor

    5 days ago

    Valcourt, Canada BRP Full time

    We are looking for an occupational health and safety Advisor who will report to the OHS team leader in the Research Center and who'll be tasked with helping us develop and implement best OHS practices. As part of your role, you'll be significantly contributing to the achievement of the organization's OHS objectives. You will have the incredible opportunity...

  • Health and Safety Advisor

    5 days ago

    Valcourt, Canada BRP Full time

    We are looking for an occupational health and safety Advisor who will report to the OHS team leader in the Research Center and who’ll be tasked with helping us develop and implement best OHS practices. As part of your role, you’ll be significantly contributing to the achievement of the organization's OHS objectives. You will have the incredible...

  • HIL Validation Technical Advisor

    1 day ago

    Valcourt (ville), Canada BRP Full time

    JOB DESCRIPTION We are looking for a Hardware-in-the-loop (HIL) Validation Technical Adviser reporting to the Diagnostic and Validation Team Leader in the Mechatronics Group. In this role, you will ensure the smooth operation of the HIL system as a testing and simulation solution for various electrical and mechatronic systems. As such, you'll have an impact...

  • Power Sports Product Advisor

    5 days ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION We are looking for a Global Technical Product Adviser who will specialize in Electric Vehicles and who will report to the Global On-Road Product Support Team Lead. You will play an important role in the go-to market and support model of our new and exciting 2-wheel electric vehicles. You will be tasked with providing effective and efficient...

  • Talent Acquisition Advisor EMEA

    4 days ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION As Talent Acquisition Advisor EMEA and reporting to the Talent Acquisition Manager, you will make a difference by Shining the light on what makes BRP an unique place to work at EMEA level. You will be a true ambassador of the BRP culture and a match maker between the potential candidate and the hiring managers. This position is based in...

  • HIL Validation Technical Advisor

    5 days ago

    Valcourt, Quebec, J0E, Brome-Missisquoi, Canada BRP Full time

    We are looking for a Hardware-in-the-loop (HIL) Validation Technical Adviser reporting to the Diagnostic and Validation Team Leader in the Mechatronics Group. In this role, you will ensure the smooth operation of the HIL system as a testing and simulation solution for various electrical and mechatronic systems. As such, you'll have an impact by...

  • Health and Safety Advisor

    5 days ago

    Valcourt, Quebec, J0E, Brome-Missisquoi, Canada BRP Full time

    We are looking for an occupational health and safety Advisor who will report to the OHS team leader in the Research Center and who’ll be tasked with helping us develop and implement best OHS practices. As part of your role, you’ll be significantly contributing to the achievement of the organization's OHS objectives. You will have the incredible...

  • Team Speaker

    7 days ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION Team Speaker (m/f/d) Building Services BRP-Rotax gets the world's most exciting powersports vehicles moving. As part of BRP, with around 20, driven and resourceful employees worldwide, technological progress and sustainable mobility are our drive. And what does your heart beat for? Your new adventure Management of a small team...

  • Group Leader

    2 weeks ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION Group Leader (m/f/d) Facility Services, Plant Law & Environment BRP-Rotax gets the world's most exciting powersports vehicles moving. As part of BRP, with around 20, driven and resourceful employees worldwide, technological progress and sustainable mobility are our drive. And what does your heart beat for? Your new adventure ...

  • Service Now System Administrator, Production

    3 days ago

    Valcourt, Canada BRP Full time

    **YOU’LL HAVE THE OPPORTUNITY TO**: Act as the main contact person for requests to ServiceNow (configurations, workflows, customizations. Etc.) Develop advanced configurations and customizations to the ITSM solution. Promote ServiceNow packages from the QA environment to production. Support planning and executing upgrade activities on BRP’s ServiceNow...

  • Structural Simulation Engineer

    4 weeks ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION Structural Simulation Engineer (m/f/d)  BRP-Rotax gets the world's most exciting powersports vehicles moving. As part of BRP, with around 20, employees worldwide, we are driven by technological progress and sustainable mobility. And what does your heart beat for? Your new adventure Carrying out finite element simulations to...

  • EV Electrical Engineer, Intergration

    4 days ago

    Valcourt, Canada Expleo Full time

    Responsibilities : Being responsible for the technical compliance of the item internally and the main BRP technical contact for the supplier Define the priorities for the electrical validation and test technicians/team during the item`s validation and commissioning phase and identify the necessary test during internal vehicle level physical testing phase ...

  • Brand Marketing Advisor Sea-Doo EMEA

    5 days ago

    Valcourt, Canada BRP Full time

    JOB DESCRIPTION Here at BRP, we’re creating new ways to get people moving forward, where their experiences are measured by emotion rather than distance. All around the world, our products, achievements and aspirations are a reflection of our teams’ exceptional expertise. Want to bring your true self on this adventure? YOU’LL HAVE THE OPPORTUNITY TO:...