Information Technology Support Specialist
4 weeks ago
Our downtown Calgary office is searching for a customer service driven, hands-on Information Technology Support Specialist to join our team. In this role, you are responsible for providing technical support on operating systems, network protocols and specific application packages in response to end-user requests. You will assist with incidents, problems, changes, releases, configurations, assets, and service requests, for both our corporate office and project sites.
KEY RESPONSIBILITIES Effectively use and support various products within a single information technology resource or enabling technology. Assist in identifying opportunities to modify processes or utilizing new technologies to improve best practices and maximize utilization of recommended products. Assist in support of administrative computer-based applications. Provide troubleshooting and optimization for technical problems related to product applications, installation, and configuration. Develop and implement technical solutions under general supervision. Apply knowledge and experience in the planning, solution development and implementation of distributed computing service or client server services and/or wireless services. Install and configure computers and peripherals on data networks. Test fixes to ensure problems have been adequately resolved. Ensure on-going maintenance and monitor system quality assurance. Manage troubleshooting and trouble ticket escalation. Field incoming help requests from end users and documents user issues and related resolutions. Access software updates, drivers, knowledge bases, and “frequently asked questions” resources to aid in problem resolution. Assist with support of iPads and cellphone devices as per the Company’s Technology Standards Policy. VOIP phone systems and videoconferencing support. Printing solutions experience on Ricoh, Canon and HP products. Note: In addition to these duties personnel are required to carry out such other duties as may be reasonably required in order to support the objectives of the company.
POSITION REQUIREMENTS
Qualifications Diploma or Degree in Information Technology, Computer Science, or related field with a minimum of 3 years experience in IT operations and infrastructure deployment. A+ & Network+ certifications required. Cisco, Microsoft, and IT frameworks certifications are an asset. Valid Driver’s License. Experience Experience administering systems support for remote sites considered an asset. Skills and Knowledge Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, SMTP). Proficient with Microsoft Windows 10, server 2012, 2019. Have a working knowledge of Microsoft 365 application products and cloud apps. Able to troubleshoot Power Apps and BI platforms will be considered as an asset. Advanced understanding of operating systems, business applications, printing systems and network systems. Ability to multi-task and adapt to changes quickly. Detail oriented, analytical, organized with a strong work ethic. Excellent verbal and written communication skills are essential and a strong desire to learn. Ability to present ideas in user-friendly language with strong customer service orientation.
WORKING CONDITIONS
This position is office based and works at our Calgary corporate office. Travel to project sites is required.
-
Senior Workplace Technology Support Specialist
24 hours ago
Calgary, Canada Campfire Technology Inc. Full timeRole Description Campfire’s Senior Workplace Technology Support Specialists bring in-depth technical support to our customers across a wide range of technical domains including end-user computing, collaboration, networking. Senior Workplace Technology Support specialists are end-user facing technical support specialists who demonstrate deeper technical...
-
Senior Workplace Technology Support Specialist
15 hours ago
Calgary, Canada Campfire Technology Inc. Full timeRole Description Campfire’s Senior Workplace Technology Support Specialists bring in-depth technical support to our customers across a wide range of technical domains including end-user computing, collaboration, networking. Senior Workplace Technology Support specialists are end-user facing technical support specialists who demonstrate deeper technical...
-
Senior Information Technology Support Specialist
4 weeks ago
Calgary, Canada Surerus Murphy Joint Venture Full timeROLE Our downtown Calgary head office is searching for a temporary, customer service driven, Senior Information Technology Support Specialist to join our team. In this role, you are responsible for providing technical support on operating systems, network protocols and specific application packages in response to end-user requests. You will assist with...
-
Information Technology Administrator
7 days ago
Calgary, Canada Calgary Alternative Support Services Full timeAre you interested in making a difference in the lives of marginalized population? The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone. Calgary Alternative...
-
Database Specialist
4 weeks ago
Calgary, AB, Canada acQuire Technology Solutions Full timeTechnology Adviser Company: acQuire Technology Solutions Pty Ltd You are a smart and experienced Database Specialist or Software Implementer looking for versatile work at a globally growing software company. For global information management software company You are a smart and experienced Database Specialist or Software Implementer looking for...
-
Database Specialist
4 weeks ago
Calgary, Canada acQuire Technology Solutions Full timeJob Code: YYCTA2410 Position: Technology Adviser Company: acQuire Technology Solutions Pty Ltd You are a smart and experienced Database Specialist or Software Implementer looking for versatile work at a globally growing software company. For global information management software companyDoes this sound like the big picture of your career?You are a...
-
Database Specialist
4 weeks ago
Calgary, Canada acQuire Technology Solutions Full timeJob Code: YYCTA2410 Position: Technology Adviser Company: acQuire Technology Solutions Pty Ltd You are a smart and experienced Database Specialist or Software Implementer looking for versatile work at a globally growing software company. For global information management software companyDoes this sound like the big picture of your career?You are a...
-
Database Specialist
4 weeks ago
Calgary, Canada acQuire Technology Solutions Full timeJob Code: YYCTA2410 Position: Technology Adviser Company: acQuire Technology Solutions Pty Ltd You are a smart and experienced Database Specialist or Software Implementer looking for versatile work at a globally growing software company. For global information management software companyDoes this sound like the big picture of your career?You are a...
-
Database Specialist
4 weeks ago
Calgary, AB, Canada acQuire Technology Solutions Full timeJob Code: YYCTA2410 Position: Technology Adviser Company: acQuire Technology Solutions Pty Ltd You are a smart and experienced Database Specialist or Software Implementer looking for versatile work at a globally growing software company. For global information management software company Does this sound like the big picture of your career? You are a...
-
Database Specialist
1 month ago
Calgary, Canada acQuire Technology Solutions Full timeDoes this sound like the big picture of your career? You are a smart and experienced Database Specialist or Software Implementer looking for versatile work at a globally growing software company You love working with people, and are looking for a customer facing role You are motivated by challenging work and achievable professional goals You want to...
-
Information Technology
4 weeks ago
Calgary, Canada CANADIAN LOCATORS INC Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years **Work setting**: - Office building **Tasks**: - Communicate electronically and in person with computer users experiencing...
-
information technology
23 hours ago
Calgary, Canada Global College of Business & Technology Ltd. Full timeWork Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: Bachelor's degreeExperience: 1 year to less than 2 yearsWork settingSchool or educational institution/establishmentTasksConfer with clients to identify requirementsProvide advice on information systems strategy, policy, management and service deliveryAssess physical and technical...
-
IT Support Specialist
4 weeks ago
Calgary, Canada ZS2 Technologies Full timeWe are currently looking for an IT Support Specialist to support the growth of our innovative and disruptive company… that’s right, we like stirring the pot! IT Support SpecialistThe Support Specialist is responsible for effective provisioning, installation and configuration, operation, and maintenance of systems hardware, software, and related...
-
IT Support Specialist
1 month ago
Calgary, Canada ZS2 Technologies Full timeWe are currently looking for an IT Support Specialist to support the growth of our innovative and disruptive company… that’s right, we like stirring the pot! IT Support SpecialistThe Support Specialist is responsible for effective provisioning, installation and configuration, operation, and maintenance of systems hardware, software, and related...
-
IT Support Specialist
4 weeks ago
Calgary, Canada ZS2 Technologies Full timeWe are currently looking for an IT Support Specialist to support the growth of our innovative and disruptive company… that’s right, we like stirring the pot! IT Support SpecialistThe Support Specialist is responsible for effective provisioning, installation and configuration, operation, and maintenance of systems hardware, software, and related...
-
IT Support Specialist
1 month ago
Calgary, Canada TARA Energy Services Full timeREPORTS TO: DIRECTOR IT SUMMARY: The Information Technology Support Specialist provides technical support to our team members on a variety of challenges relating to hardware, software and peripherals. This includes printers, mobile devices, MFPs and video conferencing equipment. RESPONSIBILITIES: - Windows 10 administration, maintenance, and support. -...
-
Director, Information Technology
2 weeks ago
Calgary, Canada Calfrac Well Services Ltd Full timeDirector, Information Technology - this position is located in Calgary, AB ROLE STATEMENT: Reporting to the Chief Financial Officer, the Director, Information Technology is the leader of the Company’s Information Technology (IT) department and is responsible for the effective planning and execution of its IT functions, including...
-
Director, Information Technology
2 weeks ago
Calgary, Canada Calfrac Well Services Full timeDirector, Information Technology - this position is located in Calgary, AB ROLE STATEMENT: Reporting to the Chief Financial Officer, the Director, Information Technology is the leader of the Company's Information Technology (IT) department and is responsible for the effective planning and execution of its IT functions, including oversight of IT operations,...
-
Director, Information Technology
2 weeks ago
Calgary, Canada Calfrac Well Services Ltd Full timeDirector, Information Technology - this position is located in Calgary, AB ROLE STATEMENT: Reporting to the Chief Financial Officer, the Director, Information Technology is the leader of the Company’s Information Technology (IT) department and is responsible for the effective planning and execution of its IT functions, including...
-
Director, Information Technology
2 weeks ago
Calgary, Canada Calfrac Well Services Full timeDirector, Information Technology - this position is located in Calgary, AB ROLE STATEMENT: Reporting to the Chief Financial Officer, the Director, Information Technology is the leader of the Company's Information Technology (IT) department and is responsible for the effective planning and execution of its IT functions, including oversight of IT operations,...