Assistant Store Manager

Pay or shift range: $28 CAD to $30 CAD Description Scope of the Position Reporting to the Store Manager, Squamish Valley Gas Bar, the Assistant Store Manager is responsible for assisting the Store Manager for day-to-day operations with diverse commodities such as selling gas, cigarettes and other confectionary items to membership and the public. Focused on continuous improvement to ensure best in class operations. This position will be providing effective day-to-day supervision and operational oversight through visibility, involvement and interaction with customers and team members. The incumbent performs non-routine duties, some of which may not have well-defined policies and procedures, including assistance with inventory management and merchandise stocking. Is responsible for cash floats and open/close procedures. Assists Store Manager with management of staff. This position is a must evening and weekend shift position and cannot be switched to Monday to Friday dayshift position. Duties, Responsibilities, Authority and Accountabilities Manages and assists with day –to-day operation of store according to procedure Ensures workers report to store location as per weekly schedule and finds coverage either with another employee or him/herself for the employees who cannot work a shift. Opens and/or closes store in accordance with proper security guidelines. Sells tax-exempt products while knowing the government compliance reporting that goes with such service. Sells merchandise including hot and cold beverages. Takes payment by cash, debit or credit card, making proper change as required. Operates Point of Sale (POS) system and credit card terminal. Makes requests for valid status cards and ensures that proper procedures are followed when selling non- taxed gas, cigarettes or other non-taxed products. Checks records to ensure status person has not purchased beyond personal maximum allowance. Upon request/authorization performs regular cash drops and fills out accompanying form. Ensures safety, security and health procedures are met on a daily basis. Ensures retail store and customer area are kept clean and organized at all times. Provides service and works to Retail customer service standards Being helpful to fellow employees, Squamish Nation members and the general public Going the extra mile to solve customer problems Presenting a professional image of Nch’ḵay̓ in all interactions and communications. Performs other customer service tasks as required by Manager, Retail Operations. Supports Store Manager with marketing, promotion, pricing, inventory and purchasing Assists Store Manager with developing and maintaining a system for monitoring and controlling inventory. Maintains inventory turnovers. Orders fuel and products as needed or per Manager, Retail Operations discretion. Rotates stock properly and close out obsolete items. Ensures all merchandise is properly priced. Supervises check-in of all gas and cigarette shipments for accuracy against the delivery ticket e.g., proper quantity, price and quality. Resolves discrepancies in daily inventory report forms within 2 hours. Maintains inventories to minimize delivery delays while maintaining inventory turn goals. Maintains fresh and appealing displays of merchandise according to “Plannograms” and SN policy. Makes sure that year-end inventory is counted effectively and efficiently. Adheres to workplace health & safety policies, safe work practices and procedures Ensures the health and safety of employees and other workers that you direct or supervise at the workplace. Provide orientation and training to new and existing workers at your workplace and monitors their progress. Ensure workers under your supervision are aware of all known or reasonably foreseeable health and safety hazards where they work. Ensure that the appropriate personal protective equipment and clothing are available, worn when required, and inspected and maintained. Investigate unsafe conditions reported to you and ensure that corrective action is taken without delay. Consult and cooperate with others carrying out workplace health and safety duties including the Nch’ḵay̓ Workplace Safety Committee. Enforce Nch’ḵay̓ workplace health and safety policies, safe work practices, and procedures. Organizes and de-clutters work area to maintain a safe workspace. Reports immediately all unsafe conditions to supervisor. Reports promptly all injuries to supervisor or first aid attendant and obtain required medical attention. Co-operates in accident investigations. Informs supervisor of any medication or medical condition that may cause impairment and create undue risk to the employee or anyone else. Reports to work sober (free from alcohol or drugs). Wears personal protective equipment if required, and ensure it is in good condition. Offers recommendations that may help to improve safety in your workplace. Reports immediately to supervisor if uncertain about how to perform your work safely Contributes cooperatively to the Retail Operations team to achieve position and department goals Promotes, develops and communicates store level priorities that complement Nch’Kay’s initiatives. Performs data entry, maintenance, reconciliations, POS System, back-office data maintenance and paperwork. Works with Management team to meet budgets and maximize store profitability by controlling expenses (monitor and adjust labor, inventory management, overhead, etc.) Oversees stocking of merchandise. Provides direction and oversight to the retail CRS team through coaching, mentoring and performance management. Assists Store Manager with maintenance of buildings and properties. Other: Perform other duties as required. Reporting Responsibilities and Authorities from Supervisor Reports to the Operations Store Manager and Retail Operations Leadership Team. Position Requirements Must be fluent in English. Three (3) business references. Valid references must be a direct supervisor who is familiar with the applicant’s work. Having a valid BC Driver’s License is an asset. Class 7N may be considered. Must be flexible of schedule (days/evenings and weekends) Must provide a valid Criminal Records Check. Certificate in Customer Service/Retail Management, Business Administration or relevant field from a recognized post-secondary institution preferred. As career progresses, will be required to upgrade in order to obtain a Customer Service or Retail Management Certificate or Diploma. As career progresses, incumbent will be required to successfully complete job-required, short-term upgrading, training and courses relating to WHMIS, merchandising, First Aid, office management, staff supervision, workplace safety, etc. 2 - 3 years of causally related experience in the majority of specialties listed in job description including retail, customer service, staff supervision, building maintenance, computer entry, following open/close procedures, and cleaning store preferred. Experience as a basic user of the Internet and Microsoft Office Applications – Outlook (Email), Word, Excel, etc. Working experience with a large-scale computerized database system is an asset. Experience working in a First Nations Community environment is preferred. Nch’ḵay̓ Development Corporation (Nch’ḵay̓) was established in 2018 as the economic development arm of the Squamish Nation –—Sḵwx̱wú7mesh Úxwumixw—to allow for the separation of business and politics. Nch’ḵay̓’s mandate is to develop, manage, and own the active businesses of the Nation, and our mission is to pursue successful business opportunities that contribute to the long-term wealth and prosperity of the Sḵwx̱wú7mesh Úxwumixw and Stélmexw (People). What we Offer Our workplace is committed to the highest levels of safety and inclusivity. You will be working with a supportive and passionate team, and have opportunities for continuous learning, development, and growth within your job and career. In alignment with our values, we offer our Team Members generous benefits to help them achieve their goals, including Opportunities for career growth and development, Friendly, supportive, and dynamic work environment, Extended dental and health care benefits, Employee and Family Assistance Program, Pension Plan and Supplementary Savings Plan, Life Insurance, Paid leave (sick leave, vacation, seven Squamish Family Days #J-18808-Ljbffr