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Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Bilingual (French and English) Credit Application Analyst to join our client. Contract Period: 12 Months with potential to extend or convert Pay Rate: $24.39 per hour Location: Montréal, QC Location Type : Primarily Onsite Overtime Required: Saturday every 4 to 5 weeks Training: 4 weeks Business Hours: Monday-Friday; Rotational Shift between 8:00 am - 7:00 pm Job Responsibilities: CUSTOMER: Provide guidance and support to business partners or customers on a broad range of credit products offered in a business line or product suite and/or within authorization limit Support partner relationships and be responsible for providing a broad range of operational and/or credit processing activities to ensure business objectives and Service Level Agreements (SLAs) are met Ensure complete and accurate data input into the origination system assisting the preparation of loan documentation Reconcile / verify / process all required credit support material / documentation for credit transactions / activities to support customers in obtaining credit May review credit files and records to answer business partner or customer requests for information Ensure all required processing and enquiries are fulfilled meeting Service Level Goals Ensure business partner or customer problems are handled appropriately in a timely manner, effectively / efficiently and escalate as necessary Interpret credit policies, legal requirements and regulatory guidelines to ensure loan documents meet applicable standards Provide direction and guidance, and assist team with most complex aspects of account administration, as necessary SHAREHOLDER: Prioritize and manage own workload to meet SLA requirements for service and productivity Understand and apply credit operating policies and procedures Support various business partners and credit areas by either collecting / reviewing / analyzing all credit documentation for accuracy, adherence to all regulatory requirements, review of all requested approval conditions associated with a credit facility prior to funding etc May also be responsible for document preparation and performing quality reviews and complete quality control analysis along with arranging credit transactions / activities and supports customers in obtaining credit Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients Escalate non-standard or high-risk activities as necessary Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations Complete investigations - report / escalate risk issues or process gaps identified Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency Ensure necessary due diligence to support the accuracy of all transactions / activities Be knowledgeable of and comply with Bank Code of Conduct EMPLOYEE / TEAM: Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit Participate in personal performance management and development activities, including cross training within own team Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities Contribute to a fair, positive and equitable environment that supports a diverse workforce Act as a brand ambassador for your business area/function and the bank, both internally and/or externally BREADTH & DEPTH: Works autonomously within established procedures and/or is responsible for credit activities involving multiple steps, systems, and jurisdictions Requires advanced skills and expertise in a range of credit products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk May develop spreading of financials statements to forecast future financial statements Acts as the primary contact for customers on credit applications Gathers and analyzes data to identify and solve problems, escalated as appropriate Uses judgement and understanding of process/policy risk when recommending exceptions outside general practices or guidelines Generally, interacts with internal customers / partners for functions performed and/or external customers May provide process / policy guidance to others (e.g. within team, internal partners) Focus of work spans from daily, weekly to monthly activities Requires full proficiency in a range of processes and procedures through job related training and considerable on the job experience to perform a range of work assignments Requires solid knowledge of the business unit / operational functions as well as regulatory issues/requirements for jurisdictions supported Generally, reports to a Team Manager Experience & Qualification Requirements: 1 Years of Relevant Experience High School Diploma / Undergraduate Degree Previous Experience in a Professional / Corporate environment Strong Communication Skills Strong Problem Solving Bilingual - French and English Mortgage Experience