Valet Attendant

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships,representingmore than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC.

With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Dilawri Foundation , we are also committed to making a meaningful impact in the communities we serve.

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Position Overview

The Valet Attendant at Genesis Downtown Vancouver plays akey role in delivering a premium, customer-focused experience by serving as oneof the first points of contact for guests visiting the dealership. Thisposition is responsible for providing professional valet services, includinggreeting guests, safely receiving and parking customer vehicles, retrievingvehicles upon request, and coordinating vehicle pick-up and drop-off services.

In addition to front-of-house valet responsibilities, theValet Attendant supports dealership operations by maintaining the cleanliness,organization, and presentation of vehicles throughout the lot and deliveryareas. This role requires a strong commitment to customer service,professionalism, attention to detail, and the ability to represent the Genesisbrand to the highest standard.

Reporting to the Sales Manager (or designate), the ValetAttendant works closely with the sales, service, and management teams to ensurea seamless and welcoming experience for every guest.

The expected pay for this position is $19.00-$21.00 per hour.

Primary Duties and Responsibilities

Guest Experience & Valet Services

• Serveas a front-line representative of Genesis Downtown Vancouver, greetingguests promptly and professionally upon arrival.
• Providea welcoming, premium customer experience consistent with Genesis brandstandards.
• Receive,park, secure, and retrieve guest vehicles safely and efficiently.
• Coordinateguest vehicle pick-up and drop-off services as required, ensuring timelyand professional service.
• Assistwith vehicle movements between the dealership, customer parking areas, anddesignated locations.
• Handlevehicle keys responsibly and ensure all vehicles are secured in accordancewith dealership procedures.
• Communicateprofessionally with guests and dealership staff regarding vehicleretrievals, arrivals, and departures.
• Maintaina clean, organized, and professional front-of-house environment.

Vehicle & Lot Presentation

• Maintaindealership inventory in a clean, organized, and display-ready condition.
• Ensurevehicles are properly cleaned and prepared for customer delivery.
• Startvehicle engines regularly to identify potential operational concerns, suchas dead batteries, and recharge batteries as required.
• Keepall inventory arranged neatly and safely across the lot.
• Maintainthe cleanliness of the lot, delivery areas, parking spaces, andsurrounding workspaces by removing debris, trash, and clutter.
• Ensuredelivery areas and designated parking spaces remain clear of obstructions.
• Organizeand store supplies appropriately at the end of each day.
• Duringwinter months, clear snow and ice from vehicles, entryways, walkways, anddealership access points to help maintain a safe environment.

General Dealership Support

• Workcollaboratively with the sales, service, and management teams to supportdaily dealership operations.
• Assistwith vehicle positioning and movement as required to maintain an efficientflow of dealership traffic.
• Followall dealership policies and procedures regarding vehicle handling,parking, safety, and customer service.
• Performadditional duties as assigned by management to support dealershipoperations.