Client Services Manager at Medgate
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Medgate is seeking a Client Services Manager to act as the primary liaison for their valued clients. This role requires defining client needs, overseeing software implementations, and ensuring a seamless experience. The ideal candidate will bring a background in Occupational Health and Safety along with strong interpersonal skills necessary for training and mentoring.
Key Responsibilities:
• Serve as the main contact for client relationship management
• Document and validate client user requirements and changes
• Consult on software technology implementation and configuration
• Deliver tailored training sessions for end-users
• Support pre-sales activities with product demonstrations
Requirements:
• University degree in Health Care or related field
• Experience in Occupational Health and Safety
• Knowledge of project management methodologies
• Strong organizational and communication skills
• Ability to travel up to 50%
Harness your skills in client engagement and software implementation at Medgate.
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