Complaints Team Lead
4 weeks ago
Complaints Team Lead North London London Temp Office based - 35 Hours £27 to £29 PAYE per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the North London area who are looking for a highly skilled Complaints Team Lead to join their team. Purpose of the Job - Complaints Officer Responsible for supporting a customer complaints and statutory enquiry service; including Freedom of Information (FOI) and Data Protection requests (DPRs), reporting to the Asset Management Service Improvement Assistant and Service Improvement Officer. As well leading a team alongside the Manager. Main Duties Record and log all representations in the form of complaints, MP and Member enquiries, on behalf of Asset Management, in line with Departmental and Corporate procedures. Ensure that the content, spelling and grammar of any responses are undertaken to a high standard of quality. Investigate, co-ordinate and refine responses, ensuring that they are sent in a timely manner to a high level of service. Follow and support procedures and administrative processes in relation to complaints in line with current legislation and guidance. Work with the Asset Management Service Improvement Assistant in providing information to managers on a regular basis to assist in effective monitoring of services. Report any potential problem areas identified whilst undertaking your normal duties to the Asset Management Service Improvement Assistant in order that remedial action can be taken. Promote a problem‑solving approach to the handling of complaints within the Division, making staff aware of the complaints procedure but aiming to resolve problems quickly and to the satisfaction of all parties without recourse to more formal procedures. To make full use of IT systems and packages in undertaking the duties of the post including CRM, DRS, V5, Adobe PDF, Excel, Word or other systems as required. Follow the processes set by the Service Improvement Officer in the context of constant change depending on the Asset Management Divisions priorities. To undertake any other work appropriate to the level and general nature of the post's duties, including assisting the Asset Management Service Improvement Officer in undertaking ad hoc projects, reviews as well as assessing, preparing and compiling data. #J-18808-Ljbffr
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Complaints Team Lead
4 weeks ago
Southwestern Ontario, Canada Daniel Owen Ltd. Full timeComplaints Team Lead North London LondonTempOffice based - 35 Hours£27 to £29 PAYE per hour Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the North London area who are looking for a highly skilled Complaints Team Lead to join their team. Purpose of the Job - Complaints Officer Responsible for...
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Social Housing Complaints Lead
4 weeks ago
Southwestern Ontario, Canada Daniel Owen Ltd. Full timeA well-known company in the sector is seeking a Complaints Team Lead to oversee customer complaints and statutory inquiry services. This role involves leading a team, recording and logging complaints, and ensuring responses are timely and of a high standard. The ideal candidate will demonstrate strong leadership skills and attention to detail in customer...
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Social Housing Complaints Lead
4 weeks ago
Southwestern Ontario, Canada Daniel Owen Ltd. Full timeA well-known company in the sector is seeking a Complaints Team Lead to oversee customer complaints and statutory inquiry services. This role involves leading a team, recording and logging complaints, and ensuring responses are timely and of a high standard. The ideal candidate will demonstrate strong leadership skills and attention to detail in customer...
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Housing Support Team Lead
2 weeks ago
Southwestern Ontario, Canada Indwell Full timePosted Monday, January 12, 2026 at 5:00 AM | Expires Saturday, January 24, 2026 at 4:59 AM Come Build Hope and Homes with Us! Housing Support Team Lead- Full Time Closing Date for Applications: January 23, 2026. Position Description: Reporting to the Program Supervisor, as the Housing Support Team Lead, you will be responsible to provide tenants with...
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Team Lead, DevOps
2 weeks ago
Southwestern Ontario, Canada Agfa Full timeAgfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and...
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Team Lead, DevOps
2 weeks ago
Southwestern Ontario, Canada Agfa Full timeAgfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB). At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and...
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Underwriting Team Lead
2 weeks ago
Southwestern Ontario, Canada Equitable Life of Canada Full timeA leading Canadian mutual company is looking for a dynamic leader to join the Underwriting team. This role involves guiding operations, building strong partnerships, and delivering exceptional client experiences in a hybrid work environment. Candidates should possess strong leadership skills, risk management capabilities, and the ability to thrive in a...
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Product Support Team Lead
2 weeks ago
Southwestern Ontario, Canada BusPlanner Full timeBusPlanner is building a world‑class Client Services organization, and we are looking for an experienced, technically strong Product Support Team Lead to help scale our support function. This is a player‑coach role, ideal for someone who enjoys solving complex technical problems while developing and leading a high‑performing support team. This role...
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Product Support Team Lead
2 weeks ago
Southwestern Ontario, Canada BusPlanner Full timeBusPlanner is building a world‑class Client Services organization, and we are looking for an experienced, technically strong Product Support Team Lead to help scale our support function. This is a player‑coach role, ideal for someone who enjoys solving complex technical problems while developing and leading a high‑performing support team. This role...
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Team Lead, Embedded Development
4 days ago
Southwestern Ontario, Canada Geotab Full timeWho we are:Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.Geotab is advancing security, connecting commercial vehicles to the...
