Advisory Agent, Member and Client Experience

Advisory Agent, Member and Client Experience page is loaded## Advisory Agent, Member and Client Experienceremote type: The work arrangement for the position is full-time on-site worklocations: Montmagny: Saint-Paul-de-Montminy: 200, rue Boutin Saint-Fabien-de-Panettime type: Part timeposted on: Posted 2 Days Agojob requisition id: R The work mode arrangement for the position is full-time on site.As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to:**What we offer\**** Competitive salary and annual bonus* 4 weeks of flexible vacation starting in the first year* Defined benefit pension plan that provides predictable, stable income throughout retirement* Group insurance including telemedicine* Reimbursement of health and wellness expenses and telework equipment\* *Benefits apply based on eligibility criteria.*#LI-Hybrid**What you bring to the table*** High school diplomas in a related field* A minimum of two years of relevant experience* Please note that other combinations of qualifications and relevant experience may be considered* Knowledge of French is requiredAction oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Situational adaptability, Tech savvy**Trade Union (If applicable)**At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask**Job Family**Member/client sales and service (FG)**Unposting Date** remote type: The work arrangement for the position is hybrid worklocations: 10 Locationstime type: Full timeposted on: Posted 30+ Days AgoDesjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.Pursuing a career at Desjardins means being part of an organization that puts people first.#J-18808-Ljbffr