Retail Department Lead Bass Pro Shops

3 days ago

delta, metro vancouver regional district, Canada basspro Full-time $31,000

Lead daily retail operations at Bass Pro Shops & Cabela's using team supervision and customer-focused product recommendations. Store opening, closing, and weekend availability are required.

Reporting to the Group Sales Manager, the Retail Lead oversees a store department’s successful day-to-day operation. You will guide team members, delegate assignments, train standard operating procedures, and support customer service. The department includes visual presentation, administrative work, company programs, and issue resolution.

Key Responsibilities:

  • Supervise and lead department team members with the manager
  • Delegate assignments and follow up on execution
  • Train team members on standard operating procedures
  • Maintain signage, merchandise presentation, restocking, and sales-floor standards
  • Resolve customer issues using judgment and logic

Requirements:

  • Two or more years of supervisory experience preferred
  • Sales or service environment experience preferred
  • Open availability for opening, closing, and weekend shifts
  • High school diploma or equivalent preferred
  • Related field or outdoor lifestyle experience

Apply retail leadership, customer service, and product knowledge while supporting department performance at Bass Pro Shops & Cabela's.

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