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Line Service Professional
2 hours ago
Joining the Million Air team marks the beginning of an extraordinary journey in the world of aviation. As a part of our dedicated and passionate team, you’ll immerse yourself in a culture of excellence, innovation, and continuous learning. With access to state-of-the-art facilities, cutting-edge technology, and unparalleled mentorship, you’ll hone your skills and grow as an aviator. Whether you’re on the ground or in the air, Million Air offers a dynamic and supportive environment where your passion for aviation can truly take flight, opening doors to endless opportunities and a rewarding career. “Once you have tasted flight, you will forever walk the earth with your eyes turned skyward, for there you have been, and there you will always long to return.” – Leonardo DaVinci Management and Corporate Careers Corporate careers in an FBO offer diverse opportunities across departments such as management, finance, HR, marketing, and customer service. Professionals play a crucial role in business operations, strategy implementation, and leadership. Line Service Professionals Working as a Line Service Professional at an FBO involves handling aircraft, loading/unloading baggage, fueling, and providing customer service. It requires physical fitness, teamwork, and adherence to safety protocols. Training is provided, making it an exciting career choice for those passionate about aviation As a housekeeping staff member at an FBO, your role is to maintain cleanliness throughout the facility. This includes cleaning common areas, restrooms, and offices, and ensuring a neat and welcoming environment for customers. Attention to detail, time management, professionalism, and customer satisfaction are key aspects of this role. Customer Service Professionals As a Customer Service Representative at an FBO, you'll provide excellent service to aviation customers. Your role includes assisting passengers and crew, coordinating services, and addressing concerns. Strong communication, problem-solving skills, and knowledge of FBO operations are essential. Teamwork and a passion for delivering exceptional customer service are key in this dynamic role. Valet As a valet at an FBO, your role is to provide professional parking services to customers. Responsibilities include assisting with vehicle parking and retrieval, delivering excellent customer service, and ensuring safety and security. Teamwork and attention to detail are essential in this role. Professional pilots must continually stay updated on aviation regulations, safety protocols, and technological advancements. They work in a dynamic and ever-changing field, adapting to various weather conditions, navigating complex airspaces, and making critical decisions to ensure safe and efficient flights. Dispatch A professional dispatcher's job demands strong communication skills, the ability to multitask, and excellent problem-solving abilities. They play a pivotal role in ensuring that resources are deployed effectively, response times are minimized, and operational workflows run smoothly in various industries. Maintenance As a maintenance professional, your role is to inspect, repair, and maintain equipment or systems. Key aspects include technical expertise, safety adherence, problem-solving skills, and effective communication. It's a rewarding career for individuals passionate about ensuring equipment functionality and safety. Food and Beverage In food and beverage at an FBO, your role is to provide culinary and hospitality services to customers. Responsibilities include preparing and serving food, taking orders, and ensuring a positive dining experience Description Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team. Is the customer #1 with you? Do you have an inner need to do things right in a timely fashion? Do you insist on working safely and efficiently? Are you known for your reliability and dependability? Do you have a burning desire to be the best at what you do? Are you excited to provide a level of customer service unrivaled by the competition? Do you enjoy working outside? The ramp agent is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and departing aircraft. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments. Responsibilities and Duties Greet incoming and prepare departing aircraft Assist in aircraft movement, placement, and storage as a wing walker Fulfill pilot's service requests Receive, store, transfer, and dispense petroleum fuel products Operate motorized fueling vehicles (fuel tank trucks, automatic transmission) Fuel and de-fuel aircraft per requirements Inspect fueling equipment and vehicles - report malfunctions or inconsistencies Interact with carrier personnel Utilize hand-held radios, telephones, and computers for communication Complete and submit all documentation associated with fueling activities Respond to fuel emergencies (i.e. fuel spills) utilizing emergency response cart and follow established environmental/company guidelines Comply with all federal, state, municipal, airport authority and carrier security requirements Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications & Competencies Customer focus-naturally outgoing/extroverted Communicate with customers and employees in person, on phone, and through radio communications Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record) General math aptitude Must be willing to work in all weather conditions Must be dependable and able to take direction from supervisors Must be able to work in a time-sensitive, multiple shift, and team oriented environment Reporting Relationship This position reports to the Line Service Manager Work Environment This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to: Must be able to lift 50 pounds Possible exposure to hazardous noise levels, chemicals, fumes, and machinery Outside work in all types of weather conditions Position may requires bending, lifting, walking, stooping, squatting, gripping and climbing a ladder Position Type and Expected Hours of Work This is a non-exempt position This position includes shift work which requires working evenings and weekends, and on scheduled company holidays. Travel No travel is expected for this position. Education, Experience, and Eligibility Qualifications Customer service experience in the service industry preferred High School Diploma or equivalent Ability to work evenings, weekends, and holidays Ability to pass a background check Zero tolerance drug free employer includes pre-employment and random screening Applicant must be flexible. Able to work any shift, weekends and holidays. EEO Statement Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with or without notice. #J-18808-Ljbffr
