Director, Legal Support and Operations

Director, Legal Support and Operations Overview The Department of Justice, Legal Services Division is the law firm for the Province of Nova Scotia. Justice lawyers participate in a broad range of legal issues, providing legal services to the Crown and promoting the fair and lawful administration of public affairs in accordance with the law. As the Government’s law firm, we are committed to providing excellence in client service. Responsibilities Accountable for the success of the unit in delivery of support services to the Legal Services Division. Oversee two broad business processes: the effective triage of support staff and the general operational support of the Division. Collaborate with fellow Divisional Senior Management on selection of technologies and software, policy development, service standards, work planning, monitoring, metric evaluation and continuous improvement. Develop clear objectives and deliver results in a fiscally responsible manner, demonstrating strong leadership skills and strategic direction. Set appropriate expectations and service standards to ensure effective and efficient delivery of support of the operational environment in which law is practiced. Make decisions based on the analysis of information presented, putting systems in place to proactively monitor risk and determine acceptable risk tolerances. Qualifications and Experience Bachelor’s degree in a related field such as business or public administration; or equivalent. Several years of in‑depth strategic leadership and management experience. Exemplary written and verbal communication and influencing skills with an ability to build relationships in order to forge effective senior level partnerships and operate successfully in a political or complex environment. Experience leading and managing a team through change in a complex and continuously evolving work environment, with the ability to work with minimal supervision and exercise sound judgment. Experience in project management and facilitating large groups. Experience in developing, implementing and monitoring performance indicators or task metrics to support outcomes‑oriented decision making at the organizational level. Experience in the development, analysis, coordination, and assessment of business cases with a solid understanding of case management technology. Experience sourcing and/or supporting infrastructure, technologies, software and hardware necessary for case management support and file management as well as management of physical space. Excellent innovation, negotiation, and decision‑making skills with a focus on continuous improvement. The ability to deliver results in a fiscally responsible manner. Experience establishing operational strategies with respect to production, productivity, quality, and client‑service, evaluating service results and defining systems objectives. Experience working in a legal environment and/or for government would be considered an asset. Benefits Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. Career Development and ongoing training for every stage of your career. Engaging workplace with forward‑thinking policies and strategies. Countless career paths and a dynamic, client‑focused office environment. Additional Information This competition is for one (1) permanent position based in Halifax, Nova Scotia. Salary Pay Grade: EC 14Salary Range: $4,550.68 – $5,688.35 Bi‑Weekly Employment Equity Statement Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians, Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under‑represented. If you are a member of one of these equity groups, you are encouraged to self‑identify on your electronic application. Accommodation Statement We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact . Key Dates Closing Date: 21-Dec-25 (Applications are accepted until 11:59 PM Atlantic Time) #J-18808-Ljbffr