Manager, Logistics

Year Round
Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens
Things that are important to us:

• Safety as a cornerstone.
• Share our passion - every day.
• Always act with integrity .
• We work as a team .
• Aim for best .
• Balance our social, fiscal, and environmental responsibilities.

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.
• Working for a company that stands behind its mission, vision, and values.
• An inclusive and rewarding company culture where employees are valued and supported.
• Explore and work at a world-class mountain destination.
• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.
• Work with hospitality professionals that take pride in providing a high-end guest experience.
• An opportunity to grow and learn in a work environment that promotes feedback and development.
• Discounts with brand partners and on CMH merchandise.
• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.
Visit to learn more.
Position Title: Manager, Logistics & Distribution
Company Name: CMH Heli-Skiing & Summer Adventures
Reports To: Director, Supply Chain
Location of Work: Banff, Alberta with remote travel expectations
Terms of Employment: Full-time, year-round
FLSA Status: Exempt
Number of Positions: 1
Direct Reports: Date of Last Review: June 2024
Position Overview
The Manager, Logistics & Distribution plays a pivotal role in driving the transformation of CMH's warehousing and distribution operations, focusing on cost control, efficiency enhancement, and people management. Reporting directly to the director of Supply Chain, this position is responsible for leading and overseeing all aspects of warehouse and distribution activities to optimize supply chain performance and support CMH's commitment to excellence.
Essential Duties and Responsibilities

• Warehouse and Distribution Transformation:
  • Execute strategic initiatives to optimize warehouse layout, processes, and workflows to improve efficiency and reduce costs.
  • Spearhead the implementation of innovative technologies and best practices to streamline warehousing and distribution operations.
• Cost Control:
  • Develop and manage budgets for warehousing and distribution activities, identifying opportunities for cost savings and efficiency improvements.
  • Analyze financial data and performance metrics to track expenses, identify trends, and make data-driven decisions to optimize cost-effectiveness.
• People Management:
  • Provide leadership and direction to the warehouse and distribution team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Recruit, train, and develop talent within the team, ensuring alignment with CMH's values and objectives.
• Operational Excellence:
  • Establish and monitor key performance indicators (KPIs) to measure and track warehouse and distribution performance, implementing corrective actions as needed to achieve targets.
  • Collaborate cross-functionally with procurement, hospitality, and other departments to ensure seamless integration and alignment of supply chain processes.
• Compliance and Risk Management:
  • Ensure compliance with regulatory requirements, safety standards, and industry best practices in warehousing, distribution, and transportation.
  • Proactively identify and mitigate risks related to warehousing and distribution operations to safeguard CMH's reputation and assets.

• Help develop and support implementation of OHS, sustainability, and DEI initiatives.
• Train, participate in and provide support, as required, during emergency response situations.
• Support guests and employees in the field program during area visits, as needed.

Minimum Qualifications

• Diploma or degree in supply chain management, logistics, or a related field.
• Five years of progressive experience in logistics and distribution management, with a proven track record of success in driving operational excellence and cost control.
• Knowledge of warehouse management systems (WMS), transportation management systems (TMS), and other relevant software applications an asset.
• Demonstrated leadership skills with the ability to inspire and motivate teams to achieve goals in a fast-paced environment, preferred.
• Valid driver's license with clean driver's abstract.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

• Demonstrates integrity, discretion, critical thinking, adaptability, and effective problem solving.
• Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
• Is organized with clear attention-to-detail, with strategic planning skills and abilities.
• Able to communicate at a high level in a clear, effective, and timely manner.
• Proven ability to maintain confidentiality and professional working relationships with peers.
• Technical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.
• Able to prioritize tasks and responsibilities in a complex and fast-paced environment with seasonal workload fluctuations and changing priorities.
• Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
• Confidence to interact with all levels of the company in a hub-and-spoke model in which many individuals are remote.
• Ability to manage a large, multi-outlet, multi-million-dollar inventory.
• Ability to recognize quality and identify trending products.
• Able to identify potential issues and quickly work with the team to manage and respond to such situations in a timely and professional manner.
• Sees projects through to completion including follow-up on any identified issues.

Working Conditions

• Physical ability to perform the duties of the role and able to lift, carry, or otherwise move and position up to 50 pounds on a regular basis.
• Manual dexterity to operate a computer and other common office equipment on a regular basis.
• This position requires you to work on evenings, weekends, and holidays based on the needs of the business.
• Willingness to travel, as needed, to support CMH's operational requirements.
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others.
Compensation
A competitive compensation package will be provided including an attractive base salary which is based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.
Benefits and Perks:

• Health and dental benefits.
• Group Savings Plan.
• Paid vacation.
• Opportunities to heli-hike and heli-ski, as available.

CMH is an equal opportunity employer

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