Manager, RCM Monitoring

4 weeks ago

Toronto, Ontario, Canada EQ Bank | Equitable Bank Full time
Join a Challenger
Being a traditional bank just isn't our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what's possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you're not afraid of taking on big challenges and redefining the future, you belong with us. You'll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.
We are a big (and growing) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca ) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
The Work
This position plays a crucial role in identifying, assessing, managing, monitoring, and reporting on the Bank's Regulatory Compliance Program on an enterprise-wide basis. The focus is on ensuring alignment with OSFI E-13 guidance. The role is primarily responsible for conducting monitoring and testing activities on controls related to the Bank Act, Anti-Money Laundering/Anti-Terrorist Financing, Privacy, Consumer Provisions, Whistleblower, FATCA, and CASL.
Monitoring and Testing
  • Conduct regular testing and monitoring routines to assess the effectiveness of compliance controls and identify potential areas of non-compliance within prescribed timelines.
  • Analyze data from various sources to identify trends, patterns, and potential risks related to compliance.
  • Assist in the development and maintenance of compliance testing and monitoring procedures and protocols.
  • Provide support and guidance to the Compliance team and business units on compliance-related matters, including issues management.
  • Participate in compliance-related projects and initiatives as required

Reporting
  • Prepare detailed reports on testing and monitoring findings, including recommendations for corrective actions and improvements
  • Support the Director, Regulatory Compliance with drafting Board and Management reporting related to issues management and compliance testing results
  • Report to the Director, Regulatory Compliance on the adherence to, and adequacy and effectiveness of controls over regulatory risk. Ensure that reports provide thorough and concise information for management, as necessary.
  • Collect, analyze, and report on relevant metrics, e.g., RCM gaps and Internal Audit findings. Track and report on related gaps and status.

Let's Talk About You
  • Previous experience in Compliance testing or Audit.
  • Preferably an undergraduate or graduate degree in business, finance, law, or related field/professional certification or minimum of 5 years work-related experience in a federally regulated financial institution.
  • Working knowledge of all lines of the business and functional departments within a bank.
  • Specialized knowledge and experience should include regulatory compliance, policies and procedures development, risk management disciplines, and best practices.
  • Knowledge of regulatory legislation including but not limited to the Bank Act, Proceeds of Crime, Privacy, federal consumer protection laws, regulations, and best practices.
  • Excellent listening, written, and verbal communication skills to influence a wide range of internal audiences and interact with all levels of management.
  • Strong judgment, a practical approach, and commitment to achieving excellence in regulatory compliance management.
  • Ability to develop and maintain strong relationships with internal and external contacts.
  • Effective problem-solving capabilities.
  • Excellent organizational skills and the ability to work independently, perform under pressure within tight time constraints.
  • Working knowledge of Microsoft Office (Word, Excel, and PowerPoint).

What we offer (For full-time permanent roles)
Competitive discretionary bonus
Market leading RRSP match program

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