25-61 Product Owner, Permissions

The Opportunity This role is responsible for evolving the way Technical Safety BC manages and uses digital products and platforms used by Technical Safety BC clients and safety officers. This role will collaborate with customers and represent their voice in scrum teams to help the team deliver client‑centric solutions to support strategic projects. You will be responsible for ensuring that client needs are at the centre as you help build the product roadmap and that communication and processes flow smoothly within the development team. This role requires the ability to define customer and user needs, understand the digital portfolio, identify intersections and dependencies, while collaborating internally and externally to support our highly cross‑functional teams to deliver meaningful and impactful experiences to our clients. Status: Regular Full‑Time, UnionNumber of Positions: 1Pay Grade: 18 ($58.32 to $67.55 per hour, 40 hours per week)Location: Open to any of our BC regional offices (hybrid work environment)Reports to: Leader, Digital Innovation Responsibilities Drive business outcomes for multiple digital products. Represent the interests of client / user during product development. When appropriate, negotiate contracts and manage relationships with third‑party vendors. Lead a collaborative user research process with customers to elicit and document business and functional requirements. Work closely with technical owners to define related non‑functional requirements. Own and maintain the product backlog in collaboration with the technical owner by building, maintaining, and prioritizing the epics and user stories with input from IT, Technical Programs, Product and other stakeholders. Drive continuous improvement activities including but not limited to usability testing, user acceptance testing, backlog maintenance and prioritization. Lead the resolution of key customer and stakeholder concerns and escalations. Ensure that post‑operations activities and action items are completed. Create and drive change management plans including but not limited to user documentation, operational resourcing, and product support plan. Identify, prioritize, and address ongoing backlog to support team development and goals. Create and manage repository of digital artifacts across Technical Safety BC’s digital portfolio ensuring cross‑team visibility and consistency in collaboration. Collaborate with technology teams to ensure digital strategies align to current and future state architecture and approach. Represent the product needs of the client / user for ongoing portfolio management, enabling clear priorities and goals across the team, identifying and resolving blockers, and providing recommendations to leadership. Qualifications Bachelor of Arts or Bachelor of Science degree in a related field. Minimum 7 years of digital product management and/or program management experience with customer‑facing applications. Product management discipline skills, including a proven track record of creating and managing projects for cross‑functional teams. Proven experience managing cross‑functional digital portfolios, including budget and resource planning. Familiar with agile methodologies. Collaboration across multiple disciplines (Product, UX, digital marketing, IT, client experience, etc.). Ability to drive results independently while thriving in collaborative environments. Deep desire to learn and improve by seeking, accepting, and acting on productive feedback. Desire and ability to learn quickly and work in an agile environment. Benefits Community & Wellness – Psychological safety, belonging, flexible paid holidays, free subscription to the Calm app, and a flexible hybrid work environment focused on connections. Opportunities to volunteer and run in the Sun Run team. Donations to community organizations in 2023. Employee Resource Groups – Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI). Learning & Development – Tuition aid up to $1,500 per calendar year. Compensation & Benefits – Extensive benefits including extended health, dental, disability coverage, employee and family assistance program (EFAP), annual paid vacation, public service defined benefit pension plan, top‑up allowance for new parents, caregiving, moving, and adoption leave. Enhanced mental health benefits. About Technical Safety BC At Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverse perspectives and learning is celebrated. We make decisions based on data and use our expertise to make the safety system equitable for all. Our Values We see genius in diversity. We foster confidence. We make the complex simple. We adapt. If you are interested in this position, please apply online by 4:00 PM on December 12, 2025 . This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC, please visit our careers page. We thank everyone who has applied to this opportunity. Applicants can check the status of their online applications by logging into their profile. Only those shortlisted for an interview will be contacted directly. #J-18808-Ljbffr