Service Leader

Service Leader at Chipotle Mexican Grill CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast‑food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. Service Leaders work while clocked in, unless on break. They are expected to evaluate other tasks and assist others when not busy. What You’ll Do Make sure great tasting, high quality food is served. Help resolve food quality issues. Support food safety, including hand washing, glove changes, monitoring time and temperature, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed. Help resolve customer incidents and work to ensure positive customer experiences. Help monitor crew breaks, shift changes, shift meetings, and line schedules. Develop and cross‑train all front‑of‑house crew. Assist with crew performance reviews. Develop future Service Leaders. Assist with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork. Ensure office equipment remains in working order and office supplies are ordered as necessary. Ensure proper quantity of supplies is available as needed. What You’ll Bring To The Table Understand and articulate Chipotle’s Food With Integrity philosophy. Knowledge and experience of cash handling policies and procedures. Knowledge of Food Safety and health department matters. Familiarity with office paperwork. Language skills to speak, write, read, and understand the primary language(s) of the work location. High school diploma. Restaurant experience. At least four (4) days of open availability each week, at least two (2) of which must be a Friday, Saturday, and/or Sunday. Open availability means you may be scheduled for any eight‑hour shift during that day. Work a minimum of 32 hours per week. What’s In It For You Tuition assistance (up to $5,250/year). Free food. Medical, dental, and vision benefits. Paid time off. Holiday closures (location dependent). Competitive compensation. Opportunities for advancement (80% of managers started as crew). Job Details Seniority level: Not applicableEmployment type: Full‑timeJob function: OtherIndustry: Restaurants Who We Are Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people‑first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world‑class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Chipotle has policies and procedures in place to accommodate persons with disabilities or who otherwise require accommodation in accordance with applicable human rights legislation. Please notify Chipotle should you require an accommodation. Please contact if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non‑accommodations related requests. Referrals increase your chances of interviewing at Chipotle Mexican Grill by 2x. #J-18808-Ljbffr