Lifecycle Marketing Manager, RBCx

4 days ago


Toronto, Canada RBCx Full time

Overview Lifecycle Marketing Manager, RBCx – RBCx is building a centralized Lifecycle Marketing function to drive engagement, retention, and growth across a portfolio of high-impact ventures. You’ll design and execute automated marketing journeys that convert leads, deepen customer relationships, and deliver measurable business impact. You will own the execution of lifecycle marketing campaigns for our ventures, working closely with analytics, product, content, and engineering teams. Responsibilities Support cross-functional lifecycle initiatives across RBCx ventures, aligning marketing efforts with broader product and business goals and ensuring cohesive customer engagement across all RBC-backed products. Design, build, and optimize multi-channel marketing journeys (email, in-app, browser, SMS, etc.). Develop lead scoring models and segmentation strategies to prioritize high-intent users. Implement onboarding, re-engagement, and cross-sell/up-sell marketing campaigns. Run A/B and multivariate tests to improve campaign performance. Collaborate with design and development teams on marketing assets, email templates, and landing pages. Track performance, surface insights, and recommend areas for optimization. Support cross-product initiatives to increase user progression across the broader portfolio. Document lifecycle SOPs and standardize best practices. What you need to succeed Must have: At least 5–7+ years of experience in CRM, email, and lifecycle marketing. Proficiency in HubSpot’s marketing automation platform. Strong understanding of customer journeys, segmentation, and funnel conversion tactics. Analytical mindset with the ability to derive insights and optimize performance. Experience with campaign QA and detail-oriented execution. Ability to manage multiple projects and stakeholders simultaneously. Experience working cross-functionally with analytics, design, and engineering teams. Organized with a strong sense of ownership. Nice to have: Familiarity with in-app or browser push tools (OneSignal, Intercom). Experience working in high-growth or multi-product environments. Knowledge of lead scoring frameworks, nurture strategies, and retention marketing. Bilingual in English and French, with the ability to tailor messaging across diverse audiences. What’s in it for you? Be part of a high-visibility team shaping lifecycle strategy across multiple ventures. Collaborative environment with analytics, design, and marketing operations resources. Opportunities for career growth in a fast-evolving marketing organization. Comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation. Additional details Address: 20 King St W, Toronto City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: Personal & Commercial Banking Job Type: Regular Pay Type: Salaried Posted Date: Application Deadline: See posting for details Inclusion and Equal Opportunity Employment: At RBC, we believe an inclusive workplace with diverse perspectives is core to our growth. We strive to foster a workplace based on respect, belonging, and opportunity for all. #J-18808-Ljbffr



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