Phone Sales Customer Service Representative
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Use confident phone communication and sales skills while helping customers book services through Edmonton’s Customer Service team. Online support is part of every shift.
This Customer Service Representative position centers on conversations with current and past customers. You will answer calls, return voicemails, respond through email and chat, collect payments, and ask for bookings. Previous phone, customer-facing, and office experience are required for this desk-based work.
Key Responsibilities:
- Start customer conversations and answer incoming phone calls
- Follow up with past customers to secure bookings
- Upsell appropriately, close sales, and ask for bookings
- Process payments through phone and online channels
- Manage email inquiries and real-time online chats
Requirements:
- Experience answering phones in a previous job
- Previous customer-facing service experience
- Office experience working at a desk
- Ability to upsell and close sales without pushiness
- At least eighteen years old with required availability
Apply your phone experience, customer care, and closing ability to help Edmonton customers complete enjoyable bookings.
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