Customer Representative at FedEx
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FedEx is seeking a Customer Representative to manage direct customer interactions while performing administrative tasks. This opportunity requires knowledge of Canadian Customs as well as FedEx Express and Ground services. You will play a vital role in promoting sales and generating potential revenue where possible.
Key Responsibilities:
• Provide accurate information to customers during interactions
• Perform essential administrative tasks for efficient operations
• Promote sales and revenue-generating opportunities
• Complete mandatory training and achieve required thresholds
• Lift packages up to 150 lbs using appropriate equipment
Requirements:
• High school diploma; college diploma preferred
• Knowledge of Customs regulations and FedEx products
• Excellent communication and negotiation skills
• Ability to work under pressure and in a fast-paced environment
• Proficient in Windows PC operations
Deliver outstanding customer service and operational efficiency as a Customer Representative with FedEx.
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