Senior Manager, IGA CUSO Governance-2

Join to apply for the Senior Manager, IGA CUSO Governance-2 role at RBC . What is the opportunity? IGA CUSO Governance is primarily responsible for oversight on intragroup engagements for RBC CUSO, ensuring that the governance related to RBC outsourcing arrangements (Internal Standards & Regulatory Requirements) is respected, ensuring the effective monitoring of all RBC US CUSO outsourcing arrangements, and supporting the development, implementation, and management of supplier relationships to help manage risks and regulatory compliance of RBCUS CUSO’s IGA relationships. Oversight on intragroup engagements for RBC CUSO Ensuring that the governance related to RBC outsourcing arrangements (Internal Standards & Regulatory Requirements) is respected Ensuring the effective monitoring of all RBC US CUSO outsourcing arrangements Supporting the development, implementation, and management of supplier relationships to help manage risks and regulatory compliance of RBCUS CUSO’s IGA relationships Job Description What will you do? Risk Management Support the implementation of RBC’s third party risk management policy and supporting standards for global supplier / intragroup relationships, executing to the requirements and regulations for suppliers specific to the geography. Support engagement owners with the supplier risk management assessment process by acting as a subject matter expert to ensure risks associated with the arrangement and service are fully assessed and documented in the supplier risk system. Provide effective challenge and oversight on activities performed by the 1st Line of Defense throughout the third party life cycle. As a subject matter expert, identify issues or gaps and raise improvement opportunities to engagement owners or other stakeholders, where possible. Partner with the 2nd Line of Defense in addressing requests related to third party and intragroup supplier requirements from regulators (e.g. FRB, OSFI, etc.) and/or internal audits. Relationship Management Ensure that the governance related to RBC outsourcing arrangements (Internal Standards & Regulatory Requirements) is respected. Build strong and trusted partnerships with business leaders and suppliers facilitating interaction, monitoring customer satisfaction and driving continuous improvement initiatives to deliver value. Contract Management Ensure compliance of arrangements with the Enterprise Policy on Third Party and Intra-Group Service Providers. Support internal stakeholders to respect and deploy the applicable documentation and processes (SRMA, Exit Strategy, SLA, IS, …). Continuous follow‑up to ensure compliance with local regulations at onboarding and thereafter. Reporting, Analytics, Market Intelligence Review summaries of the outsourcing risk assessments and ensure they consider RBCUS CUSO specific structure and risks. Provide appropriate support to stakeholders to analyze all outsourcings, including receiving reports from the relevant reporting team that include at least a summary of the risk assessment and performance monitoring, and challenge the reports as appropriate. Stay informed of changes in the regulatory landscape and participate in regulatory change discussions across the lines of defense, as needed. What you need to succeed? Essential Relevant university degree. Relevant industry working experience with 8‑10 years of experience. General knowledge of factors affecting business. Desirable Project Management experience. Excellent communication skills, both verbal and written – ability to draft effective communications, with exceptional grammar, spelling and proofreading skills. Ability to work independently with minimal supervision. Strong interpersonal skills. Problem solving skills. Detail oriented and a high level of accuracy. Analytical skills with the ability to conduct advanced analysis. Technical Advanced computer skills including proficiency in MS Office (Excel, Word, PowerPoint), Adobe and the ability to learn new tools. Knowledge of basic contract law, experience working with contract terms and conditions, familiarity with contract management processes. Facilitation and Change management skills. What’s in it for you? A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation. Leaders who support your development through coaching and managing opportunities. Work in a dynamic, collaborative, progressive, and high‑performing team. Opportunities to do challenging work. Flexible work/life balance options. Job Skills Communication, Data Gathering Analysis, Effectiveness Measurement, Ethical Business, Fraud Management, Internal Controls, Long Term Planning, Relationship Management, Results‑Oriented, Risk Management, Risk Oversight, Strategic Thinking. Additional Job Details Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CUSO Job Type: Regular Pay Type: SalariedPosted Date: Application Deadline: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above. 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